Kristy Galan
Las Vegas
Summary
Dynamic hospitality professional with extensive experience in high-energy service environments, adept at managing swift and accurate food deliveries. Strong organizational skills ensure seamless kitchen-to-table operations, while a solid understanding of customer service principles enhances team coordination. A results-driven approach consistently maintains smooth operations and elevates customer experiences. Recognized for exceptional collaboration, adaptability, and expertise in time management and interpersonal communication.
Overview
5
5
years of professional experience
Work History
FOOD RUNNER
CROSSROADS KITCHEN
Las Vegas, NV
02.2024 - Current
- Delivered food promptly and accurately to enhance guest satisfaction.
- Coordinated with kitchen staff to enhance operational efficiency and ensure timely service during busy periods.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Communicated effectively with servers to coordinate timely meal presentations.
- Tracked and maintained inventory levels of supplies to support efficient kitchen functionality.
- Developed and implemented strategies to minimize wait times for food delivery, enhancing customer satisfaction.
- Provided feedback to management on menu items and service efficiency for continuous improvement efforts.
BUSSER / FOOD RUNNER
SILVERTON HOTEL & CASINO
LAS VEGAS, NV
03.2023 - 11.2023
- Performed thorough cleaning and resetting of tables, maintaining a welcoming and organized dining environment.
- Coordinated meal delivery to guests, maintaining high standards of hospitality.
- Monitored guest interactions and upheld cleanliness protocols to create a welcoming environment.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by efficiently clearing tables and resetting for new guests.
HOSTESS, FOOD RUNNER BUSSER
HUGGO’S ON THE ROCKS,
KAILUA KONA, HI
01.2021 - 03.2022
- Achieved rapid table turnover by effectively managing table clearing and cleaning during high-volume service periods. Contributed to team efficiency by facilitating quick transport of dirty dishes and utensils to the kitchen for cleaning.
- Monitored stock levels of utensils, glassware, and linens to support operational needs.
- Collaborated with kitchen staff to ensure timely service and food presentation standards.
- Managed table turnover by swiftly clearing and resetting after each guest to optimize seating availability for future guests.
- Managed condiment levels and organized drink stations to support uninterrupted service delivery.
- Tracked customer movements to ensure timely preparation of tables for future guests.
- Facilitated efficient service by informing servers of newly seated parties. Addressed customer inquiries about menu offerings. Managed reservation documentation and communicated changes to guests effectively.
- Coordinated efforts with servers, food runners, and bussers to uphold cleanliness and readiness of dining area for all guests.
Education
High School Diploma -
KONAWAENA HIGH SCHOOL
Kealakekua, HI05-2022
High School Diploma - Cosmetology
PAUL MITCHELL THE SCHOOL LAS VEGAS
Las Vegas, NV02-2024
Skills
- Efficient learner
- Teamwork and collaboration
- Reliable work commitment
- Time management
- Customer service
- Effective multitasking
- Safe food handling
- Hospitality service expertise
Timeline
FOOD RUNNER
CROSSROADS KITCHEN
02.2024 - Current
BUSSER / FOOD RUNNER
SILVERTON HOTEL & CASINO
03.2023 - 11.2023
HOSTESS, FOOD RUNNER BUSSER
HUGGO’S ON THE ROCKS,
01.2021 - 03.2022
High School Diploma -
KONAWAENA HIGH SCHOOL
High School Diploma - Cosmetology
PAUL MITCHELL THE SCHOOL LAS VEGAS