Kristy Ganzy
Charleston
Summary
Compassionate nursing professional with experience at CAMC General Hospital, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic support and effective communication. Adept at collaborating with healthcare teams to develop tailored care plans, ensuring quality assurance and compliance with healthcare ethics.
Overview
13
13
years of professional experience
Work History
Nursing Assistant Intern
CAMC General Hospital
10.2016 - Current
- Improved patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
- Regularly monitored vital signs and reported any abnormal findings to supervising nurse or physician in a timely manner.
- Enhanced patient comfort by promptly addressing concerns and needs.
- Assisted nurses with daily tasks, streamlining workflow for increased efficiency.
- Managed supplies and equipment inventory, ensuring all necessary resources were readily available for patient care.
- Communicated effectively with diverse populations of patients, adapting communication style as needed for optimal understanding and rapportbuilding.
Medical Coder
CAMC Memorial Hospital
11.2019 - 09.2022
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
Shift Manager
Panera Bread
09.2012 - 06.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Bachelors Of Health And Human Services - Health And Human Services
University of Arizona Global Campus
Arizona City, AZ09.2025
Medical Coding Certificate - Medical Coding
Bridege Valley Community And Technical College
South Charleston, WV05.2019
Skills
- Patient care
- Basic life support
- Vital signs monitoring
- Professionalism and ethics
- Direct patient care
- Recording vital signs
- Catheter care
- Patient-focused care
- Vital sign monitoring
- Electronic charting
- Client documentation
- HIPAA
- Medical terminology
- Healthcare ethics
- Behavior redirection
- Mobility assistance
- Quality assurance
- Patient feeding
- Patient mobility support
Accomplishments
Summer Internship at the Office of Inspector General - OHFLAC
Timeline
Medical Coder
CAMC Memorial Hospital
11.2019 - 09.2022
Nursing Assistant Intern
CAMC General Hospital
10.2016 - Current
Shift Manager
Panera Bread
09.2012 - 06.2014
Bachelors Of Health And Human Services - Health And Human Services
University of Arizona Global Campus
Medical Coding Certificate - Medical Coding
Bridege Valley Community And Technical College
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