Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Clinic Supervisor
Dental Associates
12.2001 - 10.2023
Reviewed staffing, time off requests and time cards weekly
Conducted quarterly and yearly performance reviews with team members to provide coaching and mentorship
Held bi-monthly team meetings to communicate team metrics and goals. Created opportunities for team building and educational growth that included vendor lunch and learns, vendor tours, CE seminars and videos
Monitor providers schedules for efficiency and productivity
Managed monthly safety protocols to maintain OSHA standards
Assisted in formatting the new computer program for our clinics
Conducted hiring and termination of employment for team members
Helped organize events within the community and within our clinics to build and keep morale
Assist patients in scheduling and answering insurance questions in person and on the phone
Review patients treatment plan, cost and payment options
Assist the provider in patient visits
Sterilize instruments
Experience with Invivo Anatomage, ICat Imaging, Schick Digital Xray, Itero Scanner, 3Shape Trios. Experience with Dolphin Imaging and Treatment plan
Experience with Microsoft Word, Excel, Powerpoint and Teams.
Laborer
Carver Yachts
12.2000 - 03.2001
Waitress
Regency Suites
12.1995 - 11.2000
Education
Certified Orthodontic Assistant -
DANB
CPR Certified -
American Heart Association
Skills
Detail oriented
Develops great rapport with coworkers and patients