Kristy Howell
Newberry Assisted Living
Germfask
5
years of professional experience
Compassionate Health Care Aide with strong direct patient care, bedside manner, and patient relationship building skills. Reliable team player known for assisting with daily living needs, feeding assistance, and emotional support while promoting comfort, dignity, and safety.
Compassionate Health Care Aide with experience in direct patient care, emotional support, and safe mobility assistance. Known for calm bedside manner, reliability, and attentive support in fast-paced care settings.
Work History
Health Care Aide
6 Months- Monitored vital signs and reported changes in resident condition promptly.
- Assisted residents with bathing, dressing, grooming, and daily hygiene tasks.
- Supported meal service, feeding assistance, and hydration needs for residents.
- Maintained clean, organized living spaces following infection control procedures.
- Responded quickly to call bells, mobility needs, and resident comfort requests.
- Documented care activities accurately in resident charts and shift notes.
- Assisted residents with transfers, repositioning, and safe ambulation using proper techniques.
- Assisted with daily living activities, promoting patient independence and overall well-being.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Reduced patient anxiety through effective communication and active listening skills.
- Provided total hygiene care to 16 patients per shift by assisting with skin care, bathing, and toileting.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and tooth brushing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
City Carrier Assistant
2 Years 8 Months- Delivered mail and parcels along assigned routes while maintaining accurate delivery sequences.
- Sorted incoming mail for efficient route preparation and accurate distribution.
- Operated handheld scanners to track accountable items and confirm the delivery status.
- Loaded and unloaded mail containers, packages, and supplies for daily route readiness.
- Collected signatures for certified, registered, and insured mail requiring receipt confirmation.
- Maintained schedule adherence while navigating routes and adjusting for changing delivery conditions.
- Communicated with customers to resolve delivery questions and provide courteous service.
- Secured mail, parcels, and delivery equipment according to postal safety procedures.
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Planned and cased mail in sequence of delivery for the designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
- Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Enhanced mail delivery efficiency by sorting and organizing mail according to established routes.
- Performed routine maintenance checks on postal vehicles, reporting any issues or malfunctions for timely repair.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
- Assisted in training new City Carrier Assistants, sharing best practices for efficient mail delivery operations.
Cashier
2 Years- Processed cash, card, and mobile payments accurately at register.
- Balanced cash drawer and resolved register discrepancies promptly.
- Scanned merchandise and applied discounts, coupons, and price overrides correctly.
- Assisted customers with returns, exchanges, and receipt lookups.
- Supported self-checkout lanes and guided shoppers through payment steps.
- Greeted customers professionally and answered product, policy, and checkout questions.
- Maintained clean checkout area and stocked receipt paper, bags, and supplies.
- Followed store policies to complete transactions securely and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma
Skills
Patient care
Direct patient care
Feeding assistance
Dressing assistance
Emotional support
Relationship management
Patient management
Bedside manner
Trustworthy support
Compassionate
Reliable team player
Trustworthy companion
Timeline
Health Care Aide
Newberry Assisted Living
04.2026 - CurrentRead More
City Carrier Assistant
USPS
08.2023 - 04.2026Read More
Cashier
Walmart
08.2021 - 08.2023Read More
Palmdale High School
High School Diploma
Read More