Kristy Humber

• Managed specialty pharmacy,GPO and distributor channel partners
• Developed and implemented network strategy with Specialty Distributors and Specialty Pharmacy collaborated with internal stakeholders including but not limited with REMS, Marketing, Regulatory, Market Access, Sales, Analytics, Finance, IT and Legal
• Provided insight and analysis into partners as well as potential partners
• Negotiated contracts with specialty pharmacy, GPOs and specialty distributors
• Monitored performance to contracts and acting to correct when necessary
• Identified best in class partners and securing agreements as required
• Coordinated with Channel Operations daily on 3PL activities affecting assigned accounts
• Managed filed level escalations to ensure the pharmacies and distributors meet customer service goals of on time delivery, order fulfillment and informing customers of order and shipment status
• Monitored account inventory levels and ensured contractual requirements for forecasted inventory management
• Assigned Accounts: Optum Specialty Pharmacy, Accredo, Value RX, Restore Rx, Curant, Perform Specialty Pharmacy, Pursue Care RX GPO Accounts- Gerimed and Matrix, Curascript SD
• Back Up account Management for CVS Specialty Pharmacy,Genoa, BESSE and Henry Schein
• Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
• Collaborated with senior leadership to set long-term objectives
• Trained, supervised, and mentored all new staff members.

• Cultivated and maintained AssistRx relationship with BioPharma / Pharmaceutical manufactures and Specialty Pharmacy partners to ensure they are receiving maximum value from AssistRx features and services
• Presented new ideas and innovations to clients for IAssist (referral management, manufacture nurse training coordination, nurse injection site training) for biopharma manufactures & Caret (pharmacy tool to alerts pharmacies to initiate adherence, side effect management & overall patient journey needs), enhancing manufacture’s product access and acting as liaison between Pharmaceutical Brand Team and key internal AssistRx stakeholders
• Utilized clinical knowledge to serve as client advocate and delivering strategic solutions
• Evaluatee clients current or idealized workflow or programs and determine the best solution to maximizes efficiencies, evaluating program outcomes and optimizing ROI
• Collaborated with clients on technology and process changes acting as the strategic clinical expert for Caret
• Provided strategic project management for transitioning current patient services to AssistRx workflows and platforms
• Collaborated externally and internally to develop innovative platforms for new product launches
• Engaged with multiple brand teams providing new ideas and innovative solutions enhancing the pharmaceutical product in market place
• Analyzed program design planning milestones and tracking progress
• Developed winning clinical strategies for AssistRx expanding market share
• Physician utilization increased by 30% in 3rd quarter of 2018
• 5 new disease states (Hepatitis, Rheumatoid Arthritis, Plaque Psoriasis, Crohn’s & Ophthalmic) added to Caret including disease assessments for better outcome reporting measures
• Anticipated Q4, 2018 new disease states to Multiple Sclerosis, Movement Disorders, Growth Hormones, Migraine
• Caret Accounts: Comprehensive Pharmacy Services, NYOH and Patient Services Pharmacy
• IAssist Accounts: Gilead, Teva, Amgen and Lilly

Monitored multiple Specialty Pharmacy performances including working with Market Access exploring ways to maximize the payer access, patient experience, developing and maintaining key account relationships.

Provided education aligned with Market Access team members to east regional payer accounts and many regional Specialty pharmacies as well as IDN Specialty Pharmacies on specific product support offerings around Copaxone, Cinqair, Granix and Austedo including but not limited to HUB programs and financial assistance programs (PAP). Monitored Specialty Pharmacy programs and trends collaborating internally to maximize strategies that drive better market access, patient compliance and adherence.

Managed Specialty Pharmacy Accounts: Briova, Accredo, Chartwell, Pharmacy Advantage, Magellan, Perform RX, Walgreens Specialty, Prime Specialty, Cigna Specialty, Senderra, Welldyne, Cardinal Specialty, Vanderbilt Specialty Pharmacy, UAB Specialty Pharmacy, Cleveland

Clinic Specialty Pharmacy, BioPlus, Vital Care, Vital RX, Allcare Plus, Reliance Rx, Biologics, Apex Specialty Pharmacy, Acentrus, Excellera, Shared Solution Pharmacy

Payer Accounts: Express Scripts, UnitedHealthcare, Prime Therapeutics, Cigna, Aetna, UPMC, Harvard Pilgrim, Magellan, Perform, MVP, Boston Medical Center

Provided strategic channel planning for Copaxone, Austedo and Fermanezamab as well as specialty generics.

· Collaborated internally to develop innovative pharmacy distribution models for Austedo when approved for Huntington’s Disease as well as developing the initiative to opening dispensing network with the Tardive Dyskinesia FDA approval.

· Engaged with Specialty Pharmacy partners regarding limited distribution networks providing education for limited access and how to work with network pharmacy

· Analyze network access for new product launches. Worked with legal to establish contracts and assisted in implementation / integration.

· Established cross-functional group to monitor product field success and market access for Copaxone with the generic version coming to market providing proper communication to keep proper awareness for developing trends.

· Engaged with legal on Pharmacy Benefit Management contracts for Shared Solution Pharmacy

· Collaborated with Cinqair Brand teams to open network access via distribution thru ASD depot model

• Provided leadership and management to pharmacy operations including limited distribution partnerships with GSK, Novartis, and Jansen and manufacturer hub relationships including Nordicare, Omnicare, MSLL, and Shared Solutions
• Managed sales representatives aligned for specialty growth; growing the business from startup to over $2MM in sales monthly
• Ensured compliance with accreditation programs and provided employee training and education
• Accountable for effective pharmaceutical care for patients as it related to specialty products dispensed
• Pharmacist in charge of 32 state pharmacy permits and maintained required licensure
• Monitored for HIPAA compliance and regulations, and state and federal laws
• Established the Specialty Pharmacy obtaining permits and PBM contracts required for opening
• Developed policy and procedures
• Established unique patient management programs for disease states and analyzed program effectiveness including the development of Caretrust calls to monitor specialty product effectiveness and adverse reactions
• Obtained URAC, ACHC and CHAPS accreditations
• Speaker at Mississippi Oncology Society Winter meeting 2014

• Provided leadership and management of pharmacy operations
• Supervised, scheduled and evaluated pharmacy personnel
• Established and built manufacturer relationships
• Pharmacist in Charge of 38 state permits
• Ensured compliance and provided necessary education and training for URAC and ACHC accreditations
• Provided quality patient care for dispensing specialty products
• Established and monitored compliance programs for HIPAA, state and federal pharmacy regulations
• Established Hub benefits investigation service for multiple manufacturers