Kristy Humphreys
Kennewick,WA
Summary
Professional and compassionate Community Inclusion Specialist adept at effective communication and problem-solving. I successfully managed diverse caseloads, enhancing community engagement and promoting self-sufficiency for individuals with disabilities. Passionate about driving positive change and collaboration. I also have extensive experience in providing care in various other settings and areas.
Overview
26
26
years of professional experience
Work History
Community Inclusion Specialist
Arc Of Tri Cities
04.2023 - 04.2025
- Facilitated activities focused on inclusivity, empowering participants to be active in their communities.
- Built strong partnerships with local businesses and organizations, fostering a supportive network for inclusive practices.
- Implemented targeted interventions designed to address specific barriers faced by individuals experiencing exclusion from community life.
- Provided ongoing guidance to families navigating complex systems of care, connecting them with appropriate resources when needed.
- Collaborated with local DDA and DSHS agencies to provide comprehensive services for individuals with disabilities, promoting inclusion and self-sufficiency.
- Coordinated volunteer efforts to empower those with disabilities, offering essential skills training and mentorship opportunities.
- Delivered daily direct support to clients with disabilities and disadvantages.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
- Enhanced community engagement by developing and implementing inclusive programs tailored to individual needs.
- Managed caseloads of diverse clients, providing personalized support and resources tailored to each individual's needs.
- Promoted positive attitudes towards disability through public speaking engagements and media appearances, combating negative stereotypes that hinder inclusion efforts.
- Spearheaded initiatives for increased accessibility across various social settings, ensuring equal opportunities for all community members.
- Developed educational materials that highlighted best practices in inclusive programming, ensuring individualized service as needed.
- Evaluated program effectiveness through ongoing assessments, refining strategies to better serve the target population.
Vice President Boosters, PTO, & Parent Volunteer
KSD Various School/volunteer Positions
08.2016 - 07.2024
- Led fundraising efforts to raise significant funds for school programs and improvements.
- Developed partnerships with local businesses to secure sponsorships and donations for various PTO initiatives while cultivating strong relationships with customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Developed new revenue streams.
- Promoted a positive school culture and acknowledgements at meetings.
- Facilitated productive discussions during monthly meetings, leading to more efficient decision-making processes.
- Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
- Implemented new methods of reaching out to underrepresented families within the school community, increasing diversity in PTO membership
- Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.
- Implemented systems for tracking meeting attendance and participation, improving overall accountability within the PTO organization.
- Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
- Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
- Supported committee chairs to successfully plan and execute their respective responsibilities, ensuring timely completion of goals.
Home Health Aide
Private Client
01.2016 - 04.2021
- Assisted 3 separate patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Helped 3 patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences for 3 meals a day and snacking options.
Sales Account Manager
Verizon Wireless
03.2017 - 04.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Behavioral Specialist
Real Connections Child Development Institute
01.2015 - 11.2015
- Managed caseloads efficiently, prioritizing interventions and supports based on individual client needs and progress monitoring data.
- Conducted functional behavior assessments to identify triggers and develop effective interventions for children with challenging behaviors.
- Improved client functions by implementing evidence-based intervention strategies and individualized support plans.
- Collaborated with Occupational and Physical therapist teams to develop comprehensive therapy plans for children with physical, cognitive, and behavioral challenges.
Behavior Intervention Specialist
Looking Forward
01.2009 - 01.2015
- Collaborated with Occupational and Physical therapist teams to develop comprehensive therapy plans for children with physical, cognitive, and behavioral challenges.
- Shared same job description as previous employer-Real Connections
Medical Assistant (certified)
Prima Healthcare
10.2006 - 06.2008
Customer Service Representative
Med-Mart/Pacific Pulmonary
11.2001 - 12.2005
Pharmacy Assistant
Vons/Safeway Pharmacy
03.2000 - 10.2001
Pharmacy Assistant
Rite-Aid Pharmacy
03.1999 - 03.2000
Education
Some College (No Degree) - AA Prerequisites-social Sciences
Columbia Basin College
Pasco, WASome College (No Degree) - AA Prerequisites-general Studies
Antelope Valley College
Lancaster, CACertified Medical Assistant - Medical Assistant
AV Medical College
Lancaster Ca10.2006
High School Diploma -
Quarts Hill High School
Lancaster, CA06.1998
Skills
- Effective communication, problem-solving, and organizational skills
- Strong focus on teamwork and achieving measurable outcomes while also being self driven and performs well independently
- Thorough team contributor Willingness to take on added responsibilities to meet team goals
- Effective at managing multiple priorities, prioritizing tasks and meeting deadlines Candidate successful at
Timeline
Community Inclusion Specialist
Arc Of Tri Cities
04.2023 - 04.2025
Sales Account Manager
Verizon Wireless
03.2017 - 04.2019
Vice President Boosters, PTO, & Parent Volunteer
KSD Various School/volunteer Positions
08.2016 - 07.2024
Home Health Aide
Private Client
01.2016 - 04.2021
Behavioral Specialist
Real Connections Child Development Institute
01.2015 - 11.2015
Behavior Intervention Specialist
Looking Forward
01.2009 - 01.2015
Medical Assistant (certified)
Prima Healthcare
10.2006 - 06.2008
Customer Service Representative
Med-Mart/Pacific Pulmonary
11.2001 - 12.2005
Pharmacy Assistant
Vons/Safeway Pharmacy
03.2000 - 10.2001
Pharmacy Assistant
Rite-Aid Pharmacy
03.1999 - 03.2000
Some College (No Degree) - AA Prerequisites-social Sciences
Columbia Basin College
Some College (No Degree) - AA Prerequisites-general Studies
Antelope Valley College
Certified Medical Assistant - Medical Assistant
AV Medical College
High School Diploma -
Quarts Hill High School
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