Kristy Humphreys
Kennewick,WA
Summary
Professional and compassionate Community Inclusion Specialist adept at effective communication and problem-solving. I successfully managed diverse caseloads, enhancing community engagement and promoting self-sufficiency for individuals with disabilities. Passionate about driving positive change and collaboration. I also have extensive experience in providing care in various other settings and areas.
Overview
26
26
years of professional experience
Work History
Community Inclusion Specialist
Arc Of Tri Cities
Richland, WA
04.2023 - 04.2025
- Facilitated activities focused on inclusivity, empowering participants to be active in their communities.
- Built strong partnerships with local businesses and organizations, fostering a supportive network for inclusive practices.
- Implemented targeted interventions designed to address specific barriers faced by individuals experiencing exclusion from community life.
- Provided ongoing guidance to families navigating complex systems of care, connecting them with appropriate resources when needed.
- Collaborated with local DDA and DSHS agencies to provide comprehensive services for individuals with disabilities, promoting inclusion and self-sufficiency.
- Coordinated volunteer efforts to empower those with disabilities, offering essential skills training and mentorship opportunities.
- Delivered daily direct support to clients with disabilities and disadvantages.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
- Enhanced community engagement by developing and implementing inclusive programs tailored to individual needs.
- Managed caseloads of diverse clients, providing personalized support and resources tailored to each individual's needs.
- Promoted positive attitudes towards disability through public speaking engagements and media appearances, combating negative stereotypes that hinder inclusion efforts.
- Spearheaded initiatives for increased accessibility across various social settings, ensuring equal opportunities for all community members.
- Developed educational materials that highlighted best practices in inclusive programming, ensuring individualized service as needed.
- Evaluated program effectiveness through ongoing assessments, refining strategies to better serve the target population.
Vice President Boosters, PTO, & Parent Volunteer
KSD Various School/volunteer Positions
Kennewick, WA
08.2016 - 07.2024
- Led fundraising efforts to raise significant funds for school programs and improvements.
- Developed partnerships with local businesses to secure sponsorships and donations for various PTO initiatives while cultivating strong relationships with customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Developed new revenue streams.
- Promoted a positive school culture and acknowledgements at meetings.
- Facilitated productive discussions during monthly meetings, leading to more efficient decision-making processes.
- Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
- Implemented new methods of reaching out to underrepresented families within the school community, increasing diversity in PTO membership
- Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.
- Implemented systems for tracking meeting attendance and participation, improving overall accountability within the PTO organization.
- Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
- Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
- Supported committee chairs to successfully plan and execute their respective responsibilities, ensuring timely completion of goals.
Home Health Aide
Private Client
Kennewick, WA
01.2016 - 04.2021
- Assisted 3 separate patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Helped 3 patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences for 3 meals a day and snacking options.
Sales Account Manager
Verizon Wireless
Kennewick, WA
03.2017 - 04.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Behavioral Specialist
Real Connections Child Development Institute
Rosamond Ca
01.2015 - 11.2015
- Managed caseloads efficiently, prioritizing interventions and supports based on individual client needs and progress monitoring data.
- Conducted functional behavior assessments to identify triggers and develop effective interventions for children with challenging behaviors.
- Improved client functions by implementing evidence-based intervention strategies and individualized support plans.
- Collaborated with Occupational and Physical therapist teams to develop comprehensive therapy plans for children with physical, cognitive, and behavioral challenges.
Behavior Intervention Specialist
Looking Forward
Palmdale Ca
01.2009 - 01.2015
- Collaborated with Occupational and Physical therapist teams to develop comprehensive therapy plans for children with physical, cognitive, and behavioral challenges.
- Shared same job description as previous employer-Real Connections
Medical Assistant (certified)
Prima Healthcare
Canyon Country, Ca
10.2006 - 06.2008
Customer Service Representative
Med-Mart/Pacific Pulmonary
Palmdale Ca
11.2001 - 12.2005
Pharmacy Assistant
Vons/Safeway Pharmacy
Palmdale
03.2000 - 10.2001
Pharmacy Assistant
Rite-Aid Pharmacy
03.1999 - 03.2000
Education
Some College (No Degree) - AA Prerequisites-social Sciences
Columbia Basin College
Pasco, WASome College (No Degree) - AA Prerequisites-general Studies
Antelope Valley College
Lancaster, CACertified Medical Assistant - Medical Assistant
AV Medical College
Lancaster Ca10.2006
High School Diploma -
Quarts Hill High School
Lancaster, CA06.1998
Skills
- Effective communication, problem-solving, and organizational skills
- Strong focus on teamwork and achieving measurable outcomes while also being self driven and performs well independently
- Thorough team contributor Willingness to take on added responsibilities to meet team goals
- Effective at managing multiple priorities, prioritizing tasks and meeting deadlines Candidate successful at
Timeline
Community Inclusion Specialist
Arc Of Tri Cities
04.2023 - 04.2025
Sales Account Manager
Verizon Wireless
03.2017 - 04.2019
Vice President Boosters, PTO, & Parent Volunteer
KSD Various School/volunteer Positions
08.2016 - 07.2024
Home Health Aide
Private Client
01.2016 - 04.2021
Behavioral Specialist
Real Connections Child Development Institute
01.2015 - 11.2015
Behavior Intervention Specialist
Looking Forward
01.2009 - 01.2015
Medical Assistant (certified)
Prima Healthcare
10.2006 - 06.2008
Customer Service Representative
Med-Mart/Pacific Pulmonary
11.2001 - 12.2005
Pharmacy Assistant
Vons/Safeway Pharmacy
03.2000 - 10.2001
Pharmacy Assistant
Rite-Aid Pharmacy
03.1999 - 03.2000
Some College (No Degree) - AA Prerequisites-social Sciences
Columbia Basin College
Some College (No Degree) - AA Prerequisites-general Studies
Antelope Valley College
Certified Medical Assistant - Medical Assistant
AV Medical College
High School Diploma -
Quarts Hill High School