Kristy Keller
Decatur,AR
Summary
Accomplished Regional Facility Manager at Genpact LLC, adept in cost-reduction methods and leading teams to exceed performance standards. Spearheaded operations oversight and strategic planning, achieving significant budget efficiencies. Skilled in facility systems and fostering leadership, demonstrated a track record of enhancing facility operations and tenant satisfaction.
Overview
15
15
years of professional experience
Work History
Regional Facility Manager
Genpact LLC
07.2023 - Current
- Evaluate facility operations and personnel for safety and health regulations compliance.
- Lead facility management staff and consultants in producing business plan that focused on facility operations.
- Supervise staff of 12 in multiple states and cities in day-to-day activities.
- Oversee all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Handle tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Negotiate contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Oversee annual budget to handle supply, labor and maintenance needs.
Facility Manager
Genpact LLC
05.2019 - 07.2023
- Conducted daily inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 5 in day-to-day activities.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Held classes to teach staff facility procedures.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Business Analyst
Genpact LLC
11.2018 - 05.2019
- Assessed business requirements to forecast annual budgetary operational costs.
- Collaborated with stakeholders to identify business needs and data sources.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Interim Facility Manager while Genpact established themselves in the local market
Accounts Payable and Receivable Manager
Walmart Stores,INC
08.2009 - 11.2018
- Oversaw large teams that investigated daily variances and corrected errors to resolve discrepancies among the Walmart "Goods for Resale suppliers
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Used advanced software skills to produce high-quality documents, reports, and presentations.
- Developed strategic plans for day-to-day financial operations.
- Complied with established internal controls and policies.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Created financial dashboards to provide insights into key performance indicators.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Utilized financial software to prepare consolidated financial statements.
- Supported financial director with special projects and additional job duties.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Education
High School Diploma -
Decatur High School
Decatur, AR05.1992
Skills
- Electrical Systems
- Cost-reduction methods
- Operations Oversight
- Space Planning
- Emergency Preparedness
- Leadership and supervision
- Performance Evaluation
- Service contracts management
- Strategic Planning
- Budget Administration
- Security management
- Building Maintenance
- Energy management
- Technical knowledge
- Asset Management
Six Sigma Green Belt Certification
Trained and tested Six Sigma from Genpact LLC
Timeline
Regional Facility Manager
Genpact LLC
07.2023 - Current
Facility Manager
Genpact LLC
05.2019 - 07.2023
Business Analyst
Genpact LLC
11.2018 - 05.2019
Accounts Payable and Receivable Manager
Walmart Stores,INC
08.2009 - 11.2018
High School Diploma -
Decatur High School
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