Kristy Kennedy
Receptionist, Data Entry, Management
Cohutta,GA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
12
12
years of professional experience
Work History
Receptionist
Custom Creations And More
Cohutta, Georgia
03.2022 - 10.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Assistant Manager
Market Street Billiards Club
Dalton, GA
01.2021 - 12.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager\receprionist
Builder's Salvage
Dalton, GA
05.2012 - 11.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Dalton GED
Dalton, GA01-2011
Some College (No Degree) - Dental Assistant
E. W. S. D. A.
Chattanooga, TNSkills
- Scheduling
- Bookkeeping
- Multitasking and prioritization
- Recordkeeping and bookkeeping
- Organization skills
- Multi-line phone system operation
- Reception desk management
- Verbal and written communication
- Customer and client relations
- Office management
- Telephone skills
- Security awareness
- Professional and polished presentation
Timeline
Receptionist
Custom Creations And More
03.2022 - 10.2024
Assistant Manager
Market Street Billiards Club
01.2021 - 12.2021
Manager\receprionist
Builder's Salvage
05.2012 - 11.2020
GED -
Dalton GED
Some College (No Degree) - Dental Assistant
E. W. S. D. A.
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