Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively in various contexts. Committed to continuous learning and adept at managing change successfully.
Overview
18
18
years of professional experience
Work History
Installation, Design and Donor Management
Columbia County Historical Society
Kinderhook, New York
03.2019 - Current
Worked with curators to design the layout of exhibits and compile objects from the organization's collections for exhibitions.
Demonstrated friendly and positive demeanor to foster a supportive team environment.
Collaborated with team members to achieve common goals and enhance productivity.
Resolved problems effectively, contributing to project success and team cohesion.
Maintained high attention to detail in all tasks especially those relating to the design of brochures, invitations, programs, and posters ensuring quality outcomes.
Office Manager
The Nature Institute
Ghent, New York
03.2019 - 03.2024
Managed operations including answering phone calls, responded to emails, routed mail and coordinated courier services.
Monitored inventory levels and placed orders when needed.
Maintained filing system for records, correspondence and other documents.
Provided administrative support to management team including preparing reports and presentations.
Coordinated meetings, conferences, travel arrangements and department activities.
Ordered supplies and equipment to maintain adequate inventory levels.
Visiting Artist
Ichabod Crane Central School District
Kinderhook, New York
05.2018 - 06.2018
Worked with multiple classes in creating ceramic forms that were ultimately used in five outdoor, sculptural installations.
Resolved issues efficiently by applying strong problem-solving skills.
Developed and implemented lesson plans aligned with curriculum objectives.
Encouraged critical thinking and problem-solving strategies among students.
Created a meaningful project for students to apply knowledge in a real-world context.
Art Teacher
Duval County Schools
Jacksonville, Florida
08.2007 - 06.2013
Attended professional development workshops related to Art education best practices.
Planned special events such as art shows to showcase student work.
Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
Created engaging activities for students to explore their creativity through art projects.
Integrated technology into the classroom environment for instructional purposes.
Enforced school rules in order to maintain an orderly learning environment.
Managed classroom behavior effectively using positive reinforcement strategies.
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD
Corporate Category Management Lead – Plant Design and Control Systems at Bechtel India Pvt LtdCorporate Category Management Lead – Plant Design and Control Systems at Bechtel India Pvt Ltd