Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Kristy L. Anderson

Webberville,MI

Summary

Experienced human resources professional with a proven track record in driving organizational success through effective people management and strategic planning. Demonstrated expertise in employee relations, talent acquisition, and compliance, with a strong emphasis on fostering team collaboration and achieving measurable outcomes. Known for adaptability and reliability, adept at navigating dynamic environments and aligning HR strategies with business goals.

Overview

21
21
years of professional experience

Work History

Director of HR for Corporate and Manufacturing Operations

DART CONTAINER
06.2023 - Current
  • Led HR department restructuring, optimizing team resources for improved productivity and effectiveness resulting in a 14% decrease of SG&A spend in 2024.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing on-boarding effectiveness providing new hires with necessary tools for success.
  • Created succession planning strategies to ensure leadership continuity and long-term success.
  • Structured and implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
  • Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex employee relations issues discretely, reducing legal risks and maintaining a positive work environment.

Director of Human Resources, Manufacturing

DART CONTAINER
12.2020 - 06.2023
  • Created and implemented forward-thinking initiatives to improve employee engagement and reduced overall turnover from 39% to 14% in 2022.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.


Senior Regional HR Business Partner

DART CONTAINER
02.2018 - 12.2020
  • Championed change management efforts during organizational restructuring, supporting employees through transitions and maintaining productivity levels.
  • Cultivated strong relationships with business leaders, serving as a trusted advisor on all HR-related matters and contributing to strategic decision-making processes.
  • Streamlined HR processes for increased efficiency, resulting in reduced administrative costs and improved employee satisfaction.
  • Evaluated benefits offerings regularly, negotiating favorable contract terms with vendors to ensure cost-effective yet comprehensive coverage for employees.
  • Conducted thorough investigations into workplace complaints, resolving conflicts promptly and fairly while minimizing legal exposure.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Served as a key liaison between employees and management, fostering open communication channels and addressing concerns proactively to maintain high levels of engagement.
  • Facilitated performance management processes, working closely with managers to set achievable goals and provide constructive feedback to employees.

Regional HR Business Partner

DART CONTAINER
02.2016 - 02.2018
  • Managed and led 2 corporate functional areas, 8 manufacturing facilities and 28 HR Professionals.
  • Conducted regular compensation analysis to ensure internal equity and competitiveness within the market, making adjustments as needed to retain top talent.
  • Evaluated benefits offerings regularly, negotiating favorable contract terms with vendors to ensure cost-effective yet comprehensive coverage for employees.
  • Facilitated performance management processes, working closely with managers to set achievable goals and provide constructive feedback to employees.

Director of Human Resources

MINACS
01.2015 - 02.2016
  • Managed and led seven lines of business in a call center environment that included Apple, Netflix, DTE, Chrysler, Hyundai, and Kia product lines
  • Reduced turnover by 27% through improved recruiting processes, an enhanced training program and employee engagement initiatives
  • Created and implemented an Employee Relations program within the organization to become initiative-taking and less reactive to employee relation needs
  • Increased customer service KPI's by 32% with development of scorecards, enhanced training and authentic leadership program.
  • Launched a Minacs customer service call center to assist employees with all payroll and administrative questions
  • Integration of Canada and Mexico facing policies to align with company-wide policies such as compensation, benefits, and development
  • Collaborated with key leaders from the seven lines of business to create processes to best negotiate contracts of product and employment needs
  • Developed the process and oversaw the completion of a company-wide FLSA audit and job re-classification project
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and on-boarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and on-boarding.

Regional HR Manager

Wal-Mart
03.2012 - 12.2014
  • Oversight of 26 Wal-Mart store locations, ensuring continuity across all locations in process, procedure, and training
  • Implemented successful change management initiatives, supporting employees during organizational transitions.
  • Conducted thorough employee evaluations, providing feedback and guidance for professional growth.

Human Resources Manager

Centurion Medical Products
05.2004 - 03.2012
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

Bachelor of Science - Human Resources

Arizona State University
Tempe, AZ
05.1997

Skills

  • HR analytics
  • Compliance management
  • Talent acquisition
  • Employee relations
  • Organizational development
  • Workforce planning
  • Compensation strategy
  • Strategy development

Professional Development

  • SHRM Member 06/05 - Current
  • SPHR / HRCI 01/21 - Current
  • Broad College of Business – Executive Development Program, 08/24
  • Dale Carnegie Public Speaking 8/22
  • Duke Fuqua Business School Leadership Program, 12/15

Timeline

Director of HR for Corporate and Manufacturing Operations

DART CONTAINER
06.2023 - Current

Director of Human Resources, Manufacturing

DART CONTAINER
12.2020 - 06.2023

Senior Regional HR Business Partner

DART CONTAINER
02.2018 - 12.2020

Regional HR Business Partner

DART CONTAINER
02.2016 - 02.2018

Director of Human Resources

MINACS
01.2015 - 02.2016

Regional HR Manager

Wal-Mart
03.2012 - 12.2014

Human Resources Manager

Centurion Medical Products
05.2004 - 03.2012

Bachelor of Science - Human Resources

Arizona State University

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Kristy L. Anderson