Summary
Overview
Work History
Education
Skills
Timeline
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KRISTY MCEACHERN

Summary

Accomplished Lead Clinical Operations Support Technician with a proven track record at Southeastern Gastroenterology, enhancing operational efficiency and team productivity. Expert in lab safety protocols and venipuncture, with a knack for mentoring staff and streamlining workflows.

Overview

10
10
years of professional experience

Work History

Lead Clinical Operations Support Technician

Southeastern Gastroenterology
12.2021 - Current
  • Streamlined operations by implementing efficient work processes and organizational solutions.
  • Reduced downtime with proactive equipment maintenance and timely troubleshooting.
  • Ensured smooth workflow by coordinating resources, personnel, and schedules in a fast-paced environment.
  • Managed multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
  • Helped build both Labs at Southeastern Cardiology, Southeastern Gastroenterology

Lead Clinical Operations Support Technician

Southeastern Cardiology
11.2020 - Current
  • Streamlined operations by implementing efficient work processes and organizational solutions.
  • Reduced downtime with proactive equipment maintenance and timely troubleshooting.
  • Enhanced team productivity by providing ongoing technical support and training for staff members.
  • Improved data accuracy through meticulous record-keeping and database management.
  • Ensured smooth workflow by coordinating resources, personnel, and schedules in a fast-paced environment.
  • Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Ensured compliance with industry regulations and safety protocols to maintain a safe work environment.
  • Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.

Lead Phlebotomist

Piedmont Columbus Regional
05.2017 - 10.2020
  • Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
  • Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
  • Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
  • Streamlined workflow by implementing innovative processes and procedures.

PST Specialist

LabCorp
05.2014 - 04.2017
  • Streamlined company processes for increased efficiency through meticulous analysis of PST files.
  • Managed complex migration projects involving the transfer of large volumes of PST data, minimizing disruption to daily operations.
  • Proactively identified opportunities for process improvements within the team''s workflows, leading to significant gains in overall efficiency levels over time.
  • Developed customized solutions for clients based on their unique requirements, resulting in improved client satisfaction rates.

Education

Certificate - Venipuncture

West Georgia Technical College
La Grange, GA
05.2014

Skills

  • Remote Support
  • Customer Support
  • Operational Efficiency
  • System monitoring
  • Scheduling
  • Lab Safety Protocols
  • HIPAA Compliance
  • Infection Control
  • Pediatric phlebotomy
  • Venipuncture Expertise
  • Adaptable approach
  • Quality control guidelines

Timeline

Lead Clinical Operations Support Technician

Southeastern Gastroenterology
12.2021 - Current

Lead Clinical Operations Support Technician

Southeastern Cardiology
11.2020 - Current

Lead Phlebotomist

Piedmont Columbus Regional
05.2017 - 10.2020

PST Specialist

LabCorp
05.2014 - 04.2017

Certificate - Venipuncture

West Georgia Technical College

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KRISTY MCEACHERN