Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kristy McNeill

Dixon,CA

Summary

I am eager to transition into a role where I can leverage my diverse skill set to contribute to the success of a company or organization. Over the past years, I've honed invaluable life skills as a stay-at-home parent. My academic background, coupled with strong written and verbal communication abilities, equips me to excel in various tasks. I excel in organization, multitasking, and time management, thriving even under pressure. Known for my logical thinking and dependability, I am adept at juggling multiple priorities with a positive attitude. I am committed to taking on additional responsibilities to support team objectives.

Overview

5
5
years of professional experience

Work History

CUSTOMER SERVICE REP

Souplantation
08.2000 - 03.2001
  • Responded to customer requests for products, services and company information.
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly and in appropriate manner.

ADMIN ASSISTANT

Camp Pendleton Exchange
03.2000 - 08.2000
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Transferred and directed phone calls from customers to correct departments.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.

ASSISTANT MANAGER

Hollywood Video
07.1996 - 03.2000
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.

Certified Nursing Assistant

Mercy Southwest Hospital
01.1996 - 07.1996
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Certification of Completion - Industrial Maintenance, Craftwork, Process Safety Management

Chevron ROP
L&D Campus, Richmond CA
06.2019

High School Diploma -

Centennial High School
Bakersfield, CA
06.1996

CNA - Nursing

Regional Occupational Program
Bakersfield, CA
06.1996

Skills

  • Sales Expertise
  • Staff Training
  • Customer Relations
  • Microsoft Word
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Complex Problem-Solving
  • Adaptability and Flexibility
  • Multitasking Abilities

Additional Information

Gap in Employment

· 2024 – Job Search

· 2020-2022 – Pandemic

· 2019 – certification

· 2001-2019. I prioritized my role as a stay-at-home parent, focusing on nurturing my family and acquiring valuable life skills. During this time, I honed my organization, multitasking, and time management abilities. In June 2019, I obtained a certificate. However, the COVID-19 pandemic halted further career opportunities. Now, I am eager to reenter the workforce, ready to contribute to organizational success and continue my professional growth.

Timeline

CUSTOMER SERVICE REP

Souplantation
08.2000 - 03.2001

ADMIN ASSISTANT

Camp Pendleton Exchange
03.2000 - 08.2000

ASSISTANT MANAGER

Hollywood Video
07.1996 - 03.2000

Certified Nursing Assistant

Mercy Southwest Hospital
01.1996 - 07.1996

Certification of Completion - Industrial Maintenance, Craftwork, Process Safety Management

Chevron ROP

High School Diploma -

Centennial High School

CNA - Nursing

Regional Occupational Program
Kristy McNeill