Kristy Mestey
Apex,NC
Summary
Dynamic facilities and administration supervisor with a proven track record at ICON Clinical Research, excelling in project management and operations management. Expert in budget forecasting and vendor relations, enhancing service delivery. Strong leadership and process improvement skills drive team efficiency and elevate organizational performance. Committed to safety protocols and employee development.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor Facilities and Administration
ICON Clinical Research
04.2024 - Current
- Office & facilities management, project management and personnel management. Responsible for ensuring the Raleigh, NC ICON site runs smoothly. Complete budgeting and forecasting for $2,000,000 annual budget.
- Project and property management for Accellacare Clinics throughout the United States.
- Maintain health & safety and risk assessments for offices and clinics in portfolio.
- Monitor vendor performance, ensuring quality and timely delivery of services.
- Manage all on site aspects of renovations
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Assistant Property Portfolio Manager
Fifth Third Bank
02.2022 - 01.2024
- Effectively managed a portfolio of over 50 properties, overseeing day-to-day operations, maintenance, and tenant relations
- Successfully developed and implemented comprehensive capital planning and budgeting strategies, resulting in cost-effective property maintenance and enhanced asset value
- Demonstrated exceptional asset retention skills by effectively managing and preserving the value of commercial properties Played a key role in the successful opening of 6 new banking centers by collaborating closely with project teams, ensuring that all property-related requirements were met on time and within budget
- Established and maintained strong vendor relations, negotiating favorable contracts and ensuring high-quality service delivery
- Managed a streamlined work order system, resulting in improved efficiency and timely resolution of property-related issues
- Education Certifications
- Provided valuable support to bank initiatives such as the solar program and ADA remediation, ensuring compliance with regulatory requirements and fostering a sustainable and inclusive environment.
Lifestyle Director
White Oak Creek HOA
12.2017 - 01.2022
- Enhanced resident satisfaction by developing and implementing diverse lifestyle programs and over 10 special events per month Increased community engagement by organizing various social, educational, and recreational activities for residents
- Established strong relationships with local vendors and businesses to secure partnerships for community events
- Managed the Lifestyle department budget efficiently to maximize resources and provide high-quality programming
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Developed standardized contract templates for consistent documentation and reduced legal risks.
Membership Engagement & Communications Coordinator
Hope Valley Country Club
12.2014 - 12.2017
- Planned, organized, and managed youth activities and hired and supervised youth staff
- Enhanced brand visibility by developing and implementing strategic communication campaigns Planned organized appealing house member events to engage targeted demographics
- Boosted audience engagement through creative content creation for social media platforms
- Streamlined internal communications by establishing protocols and templates for consistent messaging
Education
Bachelor of Science - Communications
East Carolina University
GreenvilleAssociate of Arts - Transfer Student
Wake Technical Community College
Raleigh, NCSkills
- Schedule development
- Industrial hygiene
- Process improvement
- Safety protocols
- Employee development
- Operations management
- Property management
- Property management systems
Accomplishments
- Supervised team of 10 staff members
- Successfully completed the LEAD program through ICON university
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CNP - Certified Notary Public
- Certified first aid, CPR, and AED
Timeline
Supervisor Facilities and Administration
ICON Clinical Research
04.2024 - Current
Assistant Property Portfolio Manager
Fifth Third Bank
02.2022 - 01.2024
Lifestyle Director
White Oak Creek HOA
12.2017 - 01.2022
Membership Engagement & Communications Coordinator
Hope Valley Country Club
12.2014 - 12.2017
Bachelor of Science - Communications
East Carolina University
Associate of Arts - Transfer Student
Wake Technical Community College
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