Kristy Murcia
Summary
Experienced recruiting professional with expertise in team management, mentorship, employee development and pipeline maintenance. Skilled at placing new hires in key positions. Strategic thinker, proactive problem solver and client relationship management expert eager to join a growing organization and utilize a passion to create unique and lasting experiences.
Overview
14
14
years of professional experience
Work History
Senior Lead Recruiter
Paradigm Information Services, Inc.
08.2018 - 06.2023
- Enhanced candidate sourcing by utilizing innovative recruitment methods and platforms.
- Streamlined recruitment processes for more efficient candidate selection and onboarding.
- Developed strong relationships with hiring managers, understanding their needs to fill positions effectively.
- Managed high-volume requisition loads, ensuring timely placement of qualified candidates in open positions.
- Negotiated competitive compensation packages, securing top talent while balancing budgetary constraints.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented plans to improve recruitment process.
- Studied job descriptions and qualifications to determine applicant requirements.
- Trained and mentored junior recruiters in interviewing, recruiting and onboarding strategies.
- Coordinated schedules to arrange management interviews with applicants.
- Advertised job opportunities on social media platforms and job boards.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Mentored candidates in resume review and interview preparation.
- Oversaw full cycle recruiting for 10-30 requisitions
Executive Recruiter/Staffing Manager (Contract Assignment)
Boutique Recruiting
04.2018 - 06.2018
- Built social networks to find qualified candidates.
- Implemented business strategies within a fast paced and results-oriented environment.
- Successfully lead candidates through the entire recruiting process; from screening to interview preparation and offer extension.
- Ensured that the candidate had a positive hiring experience and coherent onboarding process.
- Maintained an accurate candidate tracking system.
- Recruited on a variety of roles from lower level administrative to senior level roles within a variety of clients.
Program Manager
Suna Solutions
03.2017 - 01.2018
- Successfully drove program direction and strategy for largest MSP client.
- Served as the escalation point of contact for all assigned client inquiries.
- Effectively managed strong relationships with the client in addition to managing and maintaining strong relationships with the key stakeholders and 14 staffing partners.
- Oversaw program processes and procedures, identified program improvements and ensured all service level agreements are met.
- Provided high level education to client partners on program requirements and employment compliance considerations.
- Directed the planning and execution of all program Vendor Summit events for 3 different locations
- Responsible for creating and reporting results to the client during the Quarterly Business Review (QBR).
- Assists in training and mentoring all new Client Services Specialists and Client Services Coordinators across the department.
- Successfully implemented and rolled out program expansion in clients 2 new locations which lead to an increase of 120% in Gross Margin.
- Expertly planned, coordinated, organized and directed all operations of the events for the program.
Client Service Specialist
Suna Solutions
04.2015 - 03.2017
- Partner with the client in workforce planning and skills assessment.
- Act as the main point of contact for hiring managers and staffing partners.
- Work as a consultant to the client to recommend solutions to any issues and review processes on an ongoing basis.
- Collaborate with Client Talent Acquisition Manager and Director of Program to develop client-specific strategies.
- Provide efficient recommendations for all aspects of the program.
- Manage the entire requisition process and ensure all vendor compliance.
- Travel to client location and build lasting relationships with hiring managers.
Senior Recruiter
Suna Solutions
03.2014 - 04.2015
- Developed creative recruiting strategies that met anticipated staffing needs.
- Communicated the duties, compensation, benefits and working conditions to all potential candidates.
- Managed all phases of recruitment, including defining hiring management needs and posting available positions.
- Recruited for various positions across multiple sites and states.
- Exceeded recruiting goals by 186%, putting well above target GM for the year.
Staffing Consultant
AppleOne Employment Services
09.2011 - 03.2014
- Successful in identifying, sourcing, assessing and attaining top talent for clients within all industries while remaining true to their values and company cultures.
- Establish business relationships with CEOs, CFOs, and HR managers of companies within the San Diego area and provide a full range of staffing services.
- Prescreen and qualify all candidates prior to sending resumes to corporate hiring managers for consideration.
- Coach and educate candidates prior to their interview to create a successful hire.
- Continually develop a pipeline of business by building in relationships with passive recruit candidates.
- Increased Area Manager's gross margin 178% by identifying and matching the perfect candidate for each client and exceeded my goals by 200% during the entire year of 2013.
Sales/Personal Stylist
Nordstrom
05.2009 - 09.2011
- Developed strong customer relationships and increased sales volume.
- Sought new fashion trends and increased product knowledge to act as an expert for the customer.
- Trained new sales and stylists on goals, merchandise and solutions to challenging problems.
- Achieved highest honor as Customer Service All-Star for 2010
- Completed FNL Program (Future Nordstrom Leaders).
Education
Bachelor of Science - Business Management
San Diego State University
San Diego, CAAssociate of Arts - Merchandise Marketing
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- Applicant Tracking Systems
- Excellent Communication and Interpersonal skills
- Team training, development and management
- Vendor management
- Strategic Planning
- Full Cycle Recruiting
- Behavioral Interviewing
- Creative and innovative in sourcing top talent
- Entrepreneurial minded
- Business development
- Reports generation and analysis
- Time management
- Adobe
- MS Office proficiency (Word,Excel,Outlook,PowerPoint)
Timeline
Senior Lead Recruiter
Paradigm Information Services, Inc.
08.2018 - 06.2023
Executive Recruiter/Staffing Manager (Contract Assignment)
Boutique Recruiting
04.2018 - 06.2018
Program Manager
Suna Solutions
03.2017 - 01.2018
Client Service Specialist
Suna Solutions
04.2015 - 03.2017
Senior Recruiter
Suna Solutions
03.2014 - 04.2015
Staffing Consultant
AppleOne Employment Services
09.2011 - 03.2014
Sales/Personal Stylist
Nordstrom
05.2009 - 09.2011
Bachelor of Science - Business Management
San Diego State University
Associate of Arts - Merchandise Marketing
FIDM/Fashion Institute of Design & Merchandising
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