Im a very positive, versatile and dedicated individual. I take pride in my work and can adapt to many different environments. I bring strong problem-solving abilities and efficient decision-making skills along with years of customer service.
Overview
18
18
years of professional experience
Work History
Logistics Coordinator
JS West Propane
09.2017 - Current
Tracked orders and notified customers of status or potential delays with their fuel.
Planned all daily propane routes and deliveries with multiple drivers.
Collaborated with sales and customer service teams to address client concerns and expedite deliveries when necessary.
Ran Dispatch for 2 divisions maintaining accounts and customer care with prompt service.
Customer Service Representative
Crossroads Veterinary Office
05.2017 - 09.2017
Supported veterinary assistants in the care and handling of pets.
Scheduled and managed customer appointments to ensure timely service.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Professional Caregiver
Eskaton/Private
02.2016 - 05.2017
Provided comprehensive full-time care to elderly individuals, ensuring their daily needs were met.
Managed all medical paperwork and appointments.
Elevated overall client satisfaction by consistently demonstrating professionalism, empathy, and a strong commitment to providing high-quality care.
Facilitated social engagement for clients by arranging outings and coordinating visits with friends and family members.
Mission Foods Distributor
Mission Foods
02.2013 - 03.2016
Owned and operated a dedicated tortilla distribution route servicing 7 stores.
Managed product orders and inventory levels to maintain adequate stock.
Managed operating system and generated daily reports.
Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
Coordinated promotional events to showcase products and drive brand awareness.
Owner/Manager Martial Art School
Tuggle's Taekwondo
06.2007 - 04.2014
.
Instructed and mentored children and adults in martial arts techniques.
Managed purchasing, sales, marketing and customer account operations efficiently.
Managed day-to-day business operations.
Education
Diploma - Legal Office Administrative Assistant
Heald Business College
Rancho Cordova, CA
06-1993
No Degree - Administration of Justice And General Education
Cosumnes River College
Placerville, CA
07-1992
Skills
Logistics analysis
Customer service
Type 60 wpm
Ten Key 150
Problem-solving
Timeline
Logistics Coordinator
JS West Propane
09.2017 - Current
Customer Service Representative
Crossroads Veterinary Office
05.2017 - 09.2017
Professional Caregiver
Eskaton/Private
02.2016 - 05.2017
Mission Foods Distributor
Mission Foods
02.2013 - 03.2016
Owner/Manager Martial Art School
Tuggle's Taekwondo
06.2007 - 04.2014
Diploma - Legal Office Administrative Assistant
Heald Business College
No Degree - Administration of Justice And General Education