Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Nelson

El Dorado,CA

Summary

Im a very positive, versatile and dedicated individual. I take pride in my work and can adapt to many different environments. I bring strong problem-solving abilities and efficient decision-making skills along with years of customer service.

Overview

18
18
years of professional experience

Work History

Logistics Coordinator

JS West Propane
09.2017 - Current
  • Tracked orders and notified customers of status or potential delays with their fuel.
  • Planned all daily propane routes and deliveries with multiple drivers.
  • Collaborated with sales and customer service teams to address client concerns and expedite deliveries when necessary.
  • Ran Dispatch for 2 divisions maintaining accounts and customer care with prompt service.

Customer Service Representative

Crossroads Veterinary Office
05.2017 - 09.2017
  • Supported veterinary assistants in the care and handling of pets.
  • Scheduled and managed customer appointments to ensure timely service.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Professional Caregiver

Eskaton/Private
02.2016 - 05.2017
  • Provided comprehensive full-time care to elderly individuals, ensuring their daily needs were met.
  • Managed all medical paperwork and appointments.
  • Elevated overall client satisfaction by consistently demonstrating professionalism, empathy, and a strong commitment to providing high-quality care.
  • Facilitated social engagement for clients by arranging outings and coordinating visits with friends and family members.

Mission Foods Distributor

Mission Foods
02.2013 - 03.2016
  • Owned and operated a dedicated tortilla distribution route servicing 7 stores.
  • Managed product orders and inventory levels to maintain adequate stock.
  • Managed operating system and generated daily reports.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Coordinated promotional events to showcase products and drive brand awareness.

Owner/Manager Martial Art School

Tuggle's Taekwondo
06.2007 - 04.2014

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  • Instructed and mentored children and adults in martial arts techniques.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed day-to-day business operations.

Education

Diploma - Legal Office Administrative Assistant

Heald Business College
Rancho Cordova, CA
06-1993

No Degree - Administration of Justice And General Education

Cosumnes River College
Placerville, CA
07-1992

Skills

  • Logistics analysis
  • Customer service
  • Type 60 wpm
  • Ten Key 150
  • Problem-solving

Timeline

Logistics Coordinator

JS West Propane
09.2017 - Current

Customer Service Representative

Crossroads Veterinary Office
05.2017 - 09.2017

Professional Caregiver

Eskaton/Private
02.2016 - 05.2017

Mission Foods Distributor

Mission Foods
02.2013 - 03.2016

Owner/Manager Martial Art School

Tuggle's Taekwondo
06.2007 - 04.2014

Diploma - Legal Office Administrative Assistant

Heald Business College

No Degree - Administration of Justice And General Education

Cosumnes River College
Kristy Nelson