Kristy O'Connor
Milwaukee,WI
Summary
Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to the correct patient chart. Dependable medical records scanning clerk with 16-year track record of success in medical records scanning department. Focused on delivering exceptional results through time management, communication and team work abilities.
Team-oriented Health Information Group leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
17
17
years of professional experience
Work History
Group Leader
Advocate Aurora Health Care
Milwaukee , WI
04.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Investigated and solved workflow problems with cross-functional collaboration and open communication.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Led team of 40 members while providing exceptional customer service
- Collected, organized and entered patient data into medical systems
- Used electronic health record system to scan, index and input over 2,000 documents
Health Information Represenative
Advocate Aurora Health Care
West Allis, WI
03.2006 - Current
- Processed records quickly to avoid delays and keep workflows running smoothly.
- Maintained accuracy, completeness and security for medical records and health information.
- Interacted and communicated easily with department personnel and public.
- Scans and indexes to patient chart
- Utilizes Epic and On-base to process records efficiently and accurately
- Sorts incoming mail into appropriate piles
- Used electronic health record system to scan, index and input over hundreds of documents
- Located, retrieved, sent and scanned medical record data
- Imports documents into Epic through clinical email
- Quality checked hundreds of documents for errors
- Answered average of 5 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
Education
Associate of Science - Health Information Technology
Rasmussen University
Green Bay, WI12.2024
GED -
Literacy Services of Wisconsin
Milwaukee, WI12.2019
Skills
- Data Entry
- Attention to Detail
- Time Management
- Epic Systems
- Health Record Indexing
- Problem Solving
- Records Scanning
- Medical Terminology
- Work well independently
- Maintaining Records
- Updating medical chart
- Customer Service
Timeline
Group Leader
Advocate Aurora Health Care
04.2022 - Current
Health Information Represenative
Advocate Aurora Health Care
03.2006 - Current
Associate of Science - Health Information Technology
Rasmussen University
GED -
Literacy Services of Wisconsin
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