Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristy Ortiz

Houston,TX

Summary

Objective to secure a full-time role that utilizes existing skills and experience to drive meaningful results. Interest in exploring various departments outside of healthcare to broaden expertise. Focused on achieving long-term career growth and development.

Overview

22
22
years of professional experience

Work History

Surgery Scheduler

Dr. Michael Stavinoha
09.2021 - 04.2025
  • Surgery scheduler
  • Obtain Benefits and pre certification for procedures
  • Collect deductibles and co insurance
  • Pathology billing
  • Answer phone with great customer service
  • Handle Specialty drugs and obtaining pre certification.

Surgery Scheduling Coordinator

ST. JOSEPH MEDICAL CENTER
01.2018 - 01.2020
  • (Operating Room - Endoscopy)
  • Scheduling patients for outpatient/inpatient testing, surgery, endoscopy, and radiology procedures
  • Answer and troubleshoot incoming calls from patients, physician offices, and internal departments
  • Assist with coordination of OR desk to include: scheduling emergency cases; provide customer service and information to clinical staff, surgeons, anesthesiologists, and medical device vendors; ordering supplies

Medical Receptionist

HOUSTON DIGESTIVE DISEASES CONSULTANTS
01.2003 - 01.2018
  • Greet and check in patients; collect personal, medical, and insurance information.
  • Schedule, reschedule, patients for outpatient testing, surgery and endoscopy procedures.
  • Extensive phone communication and coordination of physician schedules
  • Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms
  • 60 wpm with Windows based knowledge

Education

DIPLOMA - undefined

JEFFERSON DAVIS HIGH SCHOOL
Houston, TX

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UNIVERSITY OF HOUSTON
Houston, TX

Skills

  • Medical documentation proficiency
  • Administrative office skills
  • Scheduling and medical coordination
  • Experience with EMR systems
  • Receptionist with extensive background
  • Retail sales knowledge base
  • Understanding of HIPAA standards
  • Strong multitasking capabilities
  • Customer service focus
  • McKesson application familiarity
  • Outlook software usage expertise
  • Cerner application experience

Languages

English
Spanish

Timeline

Surgery Scheduler

Dr. Michael Stavinoha
09.2021 - 04.2025

Surgery Scheduling Coordinator

ST. JOSEPH MEDICAL CENTER
01.2018 - 01.2020

Medical Receptionist

HOUSTON DIGESTIVE DISEASES CONSULTANTS
01.2003 - 01.2018

DIPLOMA - undefined

JEFFERSON DAVIS HIGH SCHOOL

undefined

UNIVERSITY OF HOUSTON

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