Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristy Paduch

Cleveland,OH

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff and top executive team. Adept at managing high-volume workload and busy deadlines. Demonstrates excellent client service and communication skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Executive Assistant

JGD & Associates LLP
06.2016 - Current
  • Managed executive calendars, scheduling meetings and appointments.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Provided professional administrative support during Partner and client meetings.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Assisted in the development of company administrative procedures, contributing to a more organized work environment.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with Partner preferences.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Worked with senior management, Partners and HR to initiate new projects and assist in various processes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed multiple deadlines efficiently, ensuring all clients' taxes were filed on time without compromising quality or accuracy.
  • Utilized tax software to process returns and meet deadlines.
  • Maintained digital client records and updated tax software consistently.
  • Assisted in training new team members on company policies, procedures, software applications, thereby enhancing overall staff performance.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Responded to inbound inquiries regarding accounts and payments.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.


Administrative Assistant

Caliber Accounting & Tax, LLP
01.2013 - 05.2016
  • Answered and directed incoming calls and assisted clients and visitors.
  • Received and sorted incoming mail and packages and prepared outgoing mail and shipments.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Organized office events.
  • Document filing, data entry and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries.
  • Assisted in gathering client financial information.
  • Supported client payroll processing and bookkeeping using QuickBooks and PayChex.

Accounting Assistant

Stelfast, Inc.
01.2009 - 05.2012
  • Managed front desk operations for increased efficiency by answering and routing phone calls and emails, and assisting walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Managed high-volume invoice processing tasks.
  • Assisted business director with repayments, receivables and collections.
  • Increased collections efficiency by implementing effective payment reminder strategies.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted check deposits and generated cash receipts to record money received.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Escrow Assistant

Resource Title Agency
08.2007 - 01.2009
  • Prepared deed and mortgage filings.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Researched property information.
  • Point of contact between lenders, realtors, and buyers.
  • Performed mortgage closings.
  • Appointment scheduling.

Administrative Assistant

Guardian Title & Guaranty Agency
06.2004 - 08.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted with human resources tasks and organizing company events.
  • Filing of documents and data entry.
  • Prepared company monthly newsletter.
  • Sorted and distributed incoming mail and prepared outgoing mail.
  • Prepared mortgage and deed filings.
  • Assisted General Counsel in assembling legal documents.

Education

Accounting Courses - Bookkeeping

Cuesta College
San Luis Obispo
05.2014

Associate of Arts -

Cuyahoga Community College
Cleveland
08.2010

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Schedule and calendar management
  • Project Management
  • Invoice Preparation and Processing
  • Spreadsheet tracking
  • AR/AP
  • Data Entry
  • Staff Recruiting

Certification

Notary Public, State of California

Issued June 2013


Notary Public, State of Ohio

Issued February 2005 - Expired April 2013

Timeline

Executive Assistant

JGD & Associates LLP
06.2016 - Current

Administrative Assistant

Caliber Accounting & Tax, LLP
01.2013 - 05.2016

Accounting Assistant

Stelfast, Inc.
01.2009 - 05.2012

Escrow Assistant

Resource Title Agency
08.2007 - 01.2009

Administrative Assistant

Guardian Title & Guaranty Agency
06.2004 - 08.2007

Accounting Courses - Bookkeeping

Cuesta College

Associate of Arts -

Cuyahoga Community College
Kristy Paduch