Kristy Petersheim
Bradenton
Summary
A dynamic and results-driven hospitality professional with extensive experience as a General Manager in the restaurant industry, seeking to leverage my leadership, operational, marketing, and event management skills as the Director of Food and Beverage at a prestigious country club.
Overview
11
11
years of professional experience
Work History
General Manager
Ed's Tavern
02.2014 - Current
- Lead daily operations of two restaurants, overseeing a team of 80 employees, ensuring exceptional service, and maintaining high standards for food quality and guest satisfaction
- Managed all aspects of restaurant operations, including reservations, catering, and special events, ensuring seamless execution of all parties dining experiences
- Developed and implemented seasonal cocktail menus and curated craft beer selections, updating offerings every three months to align with current trends and customer preferences
- Directed marketing initiatives, including community residential campaigns, social media management, and local advertising to increase brand visibility and customer engagement
- Grew social media presence from the ground up
- Spearheaded the creation and maintenance of the restaurant's website, collaborating with developers to ensure up-to-date information on menu items, events, and promotions
- Managed inventory control, including ordering supplies, bar inventory, and ensuring optimal stock levels to minimize waste and avoid shortages
- Orchestrated large-scale holiday events, seasonal promotions, and themed parties, consistently exceeding customer expectations and driving revenue growth
General Manager
Bodega Food + Beer
06.2018 - 02.2019
- Supervised the day-to-day operations, ensuring smooth and efficient front-of-house and back-of-house activities
- Processed payroll for a team of 25 employees, including tipped staff, ensuring accuracy, compliance with wage regulations, and timely payments
- Conducted comprehensive onboarding for new employees, including documentation, training, and integration into company policies and procedures, fostering a smooth transition and employee retention
- Collaborated closely with the company accountant to manage all aspects of accounting, including financial reporting, payroll, and expense tracking, ensuring accuracy and compliance
- Directed a team of staff, including training, scheduling, and performance evaluations, while fostering a positive, customer-focused culture
- Negotiated with vendors for restaurant supplies, ingredients, and beverages, ensuring cost control and optimal product quality
- Collaborated with the marketing team to create and execute seasonal promotions and events designed to attract new customers and increase repeat business
Education
Bachelor of Science - Biological Health Science
University of South Florida
01.2018
Skills
- Leadership & Staff Management
- Event Planning & Coordination
- Marketing & Communications
- Menu Development
- Inventory Management
- Financial Acumen
- Website & Social Media
Timeline
General Manager
Bodega Food + Beer
06.2018 - 02.2019
General Manager
Ed's Tavern
02.2014 - Current
Bachelor of Science - Biological Health Science
University of South Florida
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