Reliable, adaptable professional with experience leading a variety of teams. Strong in problem-solving, multitasking, and clear communication. Committed to safety, organized operations, and empathetic care.
Overview
22
22
years of professional experience
Work History
Daycare Owner/Operator
Loving Hands Daycare
Pittsburgh, Pennsylvania
08.2007 - Current
Directed daily childcare operations at Loving Hands Daycare Center.
Implemented age-appropriate curriculum designed to stimulate physical, mental and emotional development in young children.
Created a safe, nurturing environment to promote learning and growth in children.
Monitored licensing, health, and safety compliance standards.
Established relationships with parents and guardians to foster strong communication regarding their child's progress.
Team Lead Sales Associate
Barnes & Noble
Monroeville, Pennsylvania
11.2004 - 03.2006
Led sales floor shifts at Barnes & Noble, supporting team coverage and customer service
Trained associates on sales procedures and service standards to enhance team performance and customer experience
Resolved customer concerns with professional service and clear communication.
Coordinated multiple projects to meet tight deadlines while maintaining high quality standards
Performed daily cash reconciliation for store transactions to ensure accurate financial reporting