Kristy Reynolds
Bolivar,Missouri
Summary
Compassionate Registered Nurse with experience offering compassionate patient care in the hospital environments. Works well with diverse patient populations of all kids. Able to adapt well to change and work well with any staff.. Efficiently coordinate with healthcare professionals to provide the best patient care.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Citizen Memorial Hospital
04.2020 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Insurance Agency Owner
Reynolds Insurance Agency
02.2019 - Current
- Run day-to-day management of agency operations.
- Manage schedules, and daily work task assignments, delegate customer needs, and oversee submitted insurance policies.
- Write insurance policies, service existing policies, and handle any problems that arise.
- Handle problematic customers and clients to assist employees in excellent customer service.
- Train new employees on proper protocols and customer service standards.
- Consult with customers to assess needs and propose optimal solutions.
- Train and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Customer Service Representative
Citizens Memorial Hospital
02.2017 - 01.2018
- Registered new patient accounts.
- Checked in new emergency department patients
- Worked directly with supervisors and others on projections that needed to be completed in a timely manner for hospital surveys.
- Completed reports, entered patient and other confidential data into system
Education
Associate of Science - Nursing
Cox College
Springfield, MO12.2019
Insurance License - Insurance
AD Banker
Online 01.2016
High School Diploma -
Halfway Secondary
Halfway, MO05.2000
Skills
- CPR
- Medical Surgical
- Patient Care
- Microsoft Office
- Excel
- Time Management
Timeline
Registered Nurse
Citizen Memorial Hospital
04.2020 - Current
Insurance Agency Owner
Reynolds Insurance Agency
02.2019 - Current
Customer Service Representative
Citizens Memorial Hospital
02.2017 - 01.2018
Associate of Science - Nursing
Cox College
Insurance License - Insurance
AD Banker
High School Diploma -
Halfway Secondary