Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Roberts

Atlanta,GA

Summary

Dynamic food service professional with extensive experience at Sodexo Services, excelling in customer engagement and cash handling. Proven ability to enhance guest satisfaction through exceptional service and adherence to cleanliness standards. Skilled in food safety and effective teamwork, consistently delivering high-quality dining experiences in fast-paced environments.

Professional retail worker with strong experience in food service environments. Skilled in cash handling, customer service, and maintaining smooth operations. Reliable team player focused on achieving results and adapting to changing needs. Known for excellent communication, problem-solving abilities, and positive attitude.

Overview

9
9
years of professional experience

Work History

Food Service/Cashier

Sodexo Services
10.2023 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Upheld strict compliance with all relevant health codes and regulations pertaining to food service operations within the military setting.
  • Reset tables with tablecloths, napkins and silverware to prepare for food service.
  • Enhanced customer satisfaction by providing efficient food service and maintaining cleanliness in the dining area.
  • Ensured seamless communication between front desk, maintenance, and food service teams for optimal guest experience.

Food Service Worker

Aramark
04.2021 - 08.2023
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Optimized food presentation to enhance customer dining experience.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.

Food Server

HSS Hospitality Solutions
12.2018 - 02.2021
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
  • Streamlined food preparation process, reducing wait times for orders.

Food Service Attendant

Westley Wood Senior Living Inc
06.2016 - 07.2019
  • Cleaned and organized kitchen, dining and service areas.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
  • Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
08-2014

Skills

  • Food safety
  • Customer service
  • Cleanliness standards
  • Cash handling expertise
  • Guest engagement
  • Stock rotation
  • Food hygiene
  • Institutional foodservice
  • Food preparation assistance
  • Teamwork
  • Cleaning and sanitizing
  • Teamwork and collaboration

Timeline

Food Service/Cashier

Sodexo Services
10.2023 - 03.2025

Food Service Worker

Aramark
04.2021 - 08.2023

Food Server

HSS Hospitality Solutions
12.2018 - 02.2021

Food Service Attendant

Westley Wood Senior Living Inc
06.2016 - 07.2019

High School Diploma -

Penn Foster Career School

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