Kristy Rutledge

Route

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Sand and Buff Acrylic parts to Spec

• Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
• Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
• Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
• Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
• Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
• Facilitated seamless transitions between shifts by effectively communicating pertinent information regarding reservations and special requests with incoming staff members.

• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Researched and resolved billing discrepancies to enable accurate billing.
• Provided excellent customer service, developing and maintaining client relationships.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Scheduled appointments with specialists on behalf of clients.
• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
• Processed referral requests from patients, doctors and other health care professionals.
• Responded to patient inquiries to offer timely updates regarding referral status.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.