Dynamic operations leader with a proven track record at Robert M. Michaud, DMD, PA, enhancing operational efficiency and patient care through strategic planning and execution. Skilled in resource allocation and team leadership, I drive cost-effective solutions while fostering a culture of excellence and compliance within healthcare environments.
Overview
28
28
years of professional experience
Work History
Director of Operations
Robert M. Michaud, DMD, PA
Wesley Chapel, FL
08.2008 - Current
Streamlined operational workflows to enhance efficiency across practice management systems.
Developed and implemented strategic plans to optimize resource allocation and patient care delivery.
Led cross-functional teams in executing process improvements, resulting in enhanced service quality.
Oversaw budgeting and financial management, driving cost-effective solutions for practice operations.
Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
Effectively led patient care and fostered patient retention.
Office Manager
Richard M. Levine, DDS, PA
Tampa, FL
01.2001 - 07.2008
Coordinated the acquisition from a retiring practitioner to a new practitioner in 2008.
Streamlined office operations, enhancing productivity and workflow efficiency.
Coordinated scheduling and communication between departments, ensuring smooth information flow.
Implemented inventory management systems, reducing errors and improving resource allocation.
Led administrative staff training programs, fostering skill development and team cohesion.
Restaurant Manager
Ballyhoo Grill
Tampa, FL
01.1998 - 01.2001
Streamlined daily operations, enhancing service efficiency and guest satisfaction.
Trained and mentored staff, fostering a culture of excellence and teamwork.
Implemented cost-control measures, reducing waste while maintaining food quality.
Developed new menu items based on customer feedback and seasonal ingredients.