Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristy Stephens

Friedens,PA

Summary

Detail-oriented administrative professional with extensive experience at the Pennsylvania Office of Attorney General. Proven expertise in data entry and document management, complemented by strong customer service and communication skills. Successfully maintained organized filing systems and facilitated efficient office operations, ensuring timely completion of tasks and enhancing overall productivity.

Overview

25
25
years of professional experience

Work History

Clerical Assistant III

Pennsylvania Office of Attorney General
North Huntingdon, PA
04.2018 - Current
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Provided administrative support for staff members.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Computed, recorded and proofread data or reports.
  • Inputted data into spreadsheets for tracking purposes.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted research and compiled data for reports and projects.
  • Facilitated communication within the office and with external partners.
  • Assisted with filing documents and maintaining records.
  • Prepared documents such as letters, memos, agendas.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Trained staff members to perform work activities and use computer applications.
  • Facilitated internal communication by distributing memos and announcements.
  • Answered telephones, directed calls, and took messages.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Maintained an organized filing system of paper documents.
  • Reconciled bank statements on a monthly basis.
  • Coordinated travel arrangements for office personnel.
  • Maintained confidentiality of sensitive information and documents.

Clerk Typist

Borough of Somerset - Police Department
Somerset, PA
05.2008 - 04.2018
  • Transcribed dialogue, conversation and discussion with rigor and accuracy.
  • Operated office equipment such as computers, copiers, scanners and fax machines.
  • Proofread audio transcript to establish proper phrasing and wording of audio transcriptions.
  • Proofread documents and corrected errors in grammar, spelling and punctuation.
  • Checked accuracy of data entered into database programs before submitting it for processing.
  • Converted paper documents into digital files and added documents into database systems.
  • Typed correspondence, memos, reports and other documents from rough drafts or corrected copy.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed incoming mail by sorting, distributing and preparing outgoing mail for delivery.
  • Answered telephones, routed calls and took messages.
  • Greeted visitors and directed them to the appropriate personnel.
  • Performed data entry tasks into computer systems accurately with a high degree of speed.
  • Filed documents alphabetically and numerically in paper files.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Worked closely with other law enforcement agencies, and maintained communication.
  • Prepared case files for review by the District Attorney.

Clerk

County of Somerset - District Court 16-3-03
Somerset, PA
01.2000 - 05.2008
  • Assisted customers with inquiries and complaints in a professional manner.
  • Prepared deposits according to established procedures.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Organized and maintained filing systems for confidential documents.
  • Entered data into computer systems accurately and efficiently.
  • Trained staff members to perform work activities and use computer applications.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Typed, formatted and edited correspondence and other documents.
  • Completed the appropriate bond paperwork for defendants involved in criminal cases.
  • Scheduled arraignments, preliminary hearings, and summary hearings for court.
  • Processed all paperwork on cases being sent to the Court of Common Pleas.

Education

High School Diploma -

Somerset Area Junior Senior High School
Somerset, Pennsylvania
06-1993

Skills

  • Data entry
  • Document management
  • Customer service
  • Mail handling
  • Filing systems
  • Proofreading documents
  • Office equipment operation
  • Time management
  • Communication skills
  • Confidentiality maintenance
  • Research skills
  • Travel arrangement coordination
  • Transcription services
  • Calendar management
  • Record preparation
  • File management
  • Business correspondence writing
  • Scanning documents
  • File organization
  • Copying documents
  • Document control
  • Meeting support
  • Maintaining records
  • Verbal and written communication
  • Administrative support
  • Resourceful
  • Accounting

References

References available upon request.

Timeline

Clerical Assistant III

Pennsylvania Office of Attorney General
04.2018 - Current

Clerk Typist

Borough of Somerset - Police Department
05.2008 - 04.2018

Clerk

County of Somerset - District Court 16-3-03
01.2000 - 05.2008

High School Diploma -

Somerset Area Junior Senior High School

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Kristy Stephens