Kristy Stiltner
Van Lear
Summary
Dynamic leader with extensive experience as Youth Services Center Director at Johnson County Middle School, excelling in client advocacy and multidisciplinary collaboration. Successfully maintained grant budgets while enhancing community partnerships, resulting in improved access to resources. Proven ability to implement therapeutic techniques and foster a positive work culture, driving team engagement and program effectiveness.
Overview
19
19
years of professional experience
Work History
Youth Services Center Director
Johnson County Middle School
Paintsville
07.2025 - Current
- Run YSC daily
- Provide resources for all students and their families
- Keep track of all daily resources provided
- Maintain hygiene and clothing supply for students
- Provide weekly food bags to students and families as needed
- Maintain grant budget
- Collaborate with community partners to provide education and resources to students and families.
- Schedule and lead Advisory Council meetings bimonthly
- Attend all required meetings and trainings
- Provide food assistance at holidays
- Coordinate Angel Tree program at Christmas
- Work with Children’s Incorporated program
Mental Health Director
Mountain Comprehensive Care Center
Prestonsburg
02.2013 - 04.2025
- Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
- Effectively managed budgetary constraints, allocating resources efficiently to maintain high-quality care standards without compromising financial stability.
- Promoted a culture of continuous learning by organizing workshops, seminars, and trainings for staff development purposes.
- Developed strong relationships with community partners, enhancing referral networks and increasing access to mental health resources for patients.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, addressing patients' mental health needs.
- Streamlined documentation processes for increased efficiency in recording patient information and maintaining accurate records.
- Coordinated outreach efforts within the community to raise awareness about available mental health services provided by the organization.
- Improved overall staff morale by acknowledging individual achievements with recognition awards and celebrating team successes.
- Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services.
- Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities.
- Built partnerships with community agencies and service providers to remove access gaps.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Administratively and clinically supervised outpatient clinics within the Big Sandy Area.
- Developed and supervised grant programs with federal funding.
Crisis Services Program Director
Mountain Comprehensive Care Center
Prestonsburg
07.2007 - 04.2013
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
- Oversaw staff schedules and assignments to handle programming demands.
- Provided 24 hour assistance to local hospitals, jails and judges as needed
Riverside Crisis Stabilization Unit Supervisor
Mountain Comprehensive Care Center
Prestonsburg
10.2007 - 07.2010
- Boosted employee engagement levels through regular staff meetings, transparent communication, and recognition programs.
- Developed a positive work culture with a strong emphasis on collaboration, innovation, and continuous improvement.
- Optimized resource allocation by carefully assessing staffing needs based on workload fluctuations throughout the year.
- Supervised 24 hour inpatient behavioral health program
- Hired and trained staff
- Provided administrative and clinical oversight to 24 hour inpatient program
Education
Master of Science - Clinical Psychology
East Tennessee State University
Johnson City, TNBachelor of Science - Psychology
Eastern KY University
Richmond, KYSkills
- Client advocacy
- Therapeutic techniques
- Self-care strategies
- Individual counseling
- Behavioral assessment
- Clinical supervision
- Multidisciplinary collaboration
- Child and adolescent services
- Case documentation
- Conflict de-escalation
- Mental health counseling
- Patient advocacy
- Building rapport
- Psychosocial assessment
- Disaster recovery
Timeline
Youth Services Center Director
Johnson County Middle School
07.2025 - Current
Mental Health Director
Mountain Comprehensive Care Center
02.2013 - 04.2025
Riverside Crisis Stabilization Unit Supervisor
Mountain Comprehensive Care Center
10.2007 - 07.2010
Crisis Services Program Director
Mountain Comprehensive Care Center
07.2007 - 04.2013
Master of Science - Clinical Psychology
East Tennessee State University
Bachelor of Science - Psychology
Eastern KY University