Summary
Overview
Work History
Skills
Timeline
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Kristy Stout

Seattle,WA

Summary

Results-oriented Inside Sales Representative with track record of exceeding sales goals. Recognized for creativity and innovation to achieve success. Skilled relationship-builder with the ability to understand customer needs as well as create solutions for customers to drive loyalty, retention and revenue.

Overview

15
15
years of professional experience

Work History

Remote Sales Representative

Gravity Payments
Seattle , WA
11.2020 - Current

Remote Sales Representative : 02/22-present

  • Top performer consistently exceeding targeted sales goals monthly by 125%
  • Deployed integration, gateway, point-of-sale, and ecommerce payment solutions with 3 distinct business models for Startup and SMB accounts
  • Managed end-to-end pipeline including prospecting, demos, discovery, solutioning, closing, and retaining business
  • Developed and managed 3 new company culture initiatives in additional to maintaining my own pipeline
  • Personally generated CRM for team knowledge base on products and procedures increasing team efficiency
  • Actively handled escalations of customers to achieve retention and customer satisfaction

Demand generation team: 11/21-02/22

  • #1 performer on team, exceeding outbound SQL quota and carrying record SQL count of 50 SQLs in one week
  • Hit 150% of call and SQL with goals at 100 calls per day and 10 SQLs per week.
  • Exceeded training plan goal 6 months to 3 months for internal move to Inside Sales Rep.

Sales Representative - Local Expert

Expedia Corporation
Honolulu, HI
10.2019 - 11.2020
  • Exceeded in daily sales goals by 120% to increase revenue and facilitate selling of Expedia local activities
  • Ranked and maintained top 25 achieving Sales Reps in team of 150 within first month of employment.
  • Actively prospected, discovered, closed, and created brand loyalty through custom vacation solutions.
  • Shifted priorities in real time with frequently changing dynamics in a team environment
  • Coordinated schedules, transportation, payments and allocations with multiple parties at 100% success rate.
  • Achieved 100% prospecting quota at 50 outbound calls per day while managing all inbound calls, quotes and sales-related inquiries.

Behavior Coordinator

Hawaiian Humane Society
Honolulu, HI
11.2017 - 10.2019
  • Successfully re-homed over 3000 animals with 90% home-stay rate
  • Conducted over 1200 behavior assessments on shelter animals for foster and adoption evaluations along with providing recommendations to clients for successful animal placement.
  • Collaborated with multiple departments for operational improvements to reduce euthanasia rates by 30%
  • Created new 6 volunteer roles and 4 new training programs brining in 400 additional volunteers
  • Implemented training protocols and policies for animal handling and care for shelter staff and volunteers reducing incidents by 80%

Marine Mammal Trainer

Sea Life Park Hawaii
Waimanalo, HI
01.2006 - 05.2016
  • Maintained training, behavior, and husbandry of over 25 Marine animals with detailed daily reports for head of Animal training and Veterinarian team.
  • Prepared animal diets, medications, and nutritional supplements for over 100 animals
  • Performed in over 2500 shows and trained over 2000 animal behaviors.
  • Actively led and coordinated over 600 animal restraint teams for transportation or medical-related assistance.

Skills

  • Highly detail oriented
  • Outstanding interpersonal skills
  • Adept in decision making and critical thinking
  • Track record of success in sales
  • Experienced in Team focused and Independent roles
  • Strong client prospecting abilities
  • Expertise in communication and strategic planning for process improvement

Timeline

Remote Sales Representative

Gravity Payments
11.2020 - Current

Sales Representative - Local Expert

Expedia Corporation
10.2019 - 11.2020

Behavior Coordinator

Hawaiian Humane Society
11.2017 - 10.2019

Marine Mammal Trainer

Sea Life Park Hawaii
01.2006 - 05.2016
Kristy Stout