Results-driven employee with a desire for new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and acquire new skills rapidly. Personable administrative professional dedicated to building positive relationships with clients, staff, and management. Highly-developed communicator adept at solving complex problems and resolving conflicts. Expert in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Simply Contents LLC
Chula Vista, CA
04.2022 - 07.2024
Answers incoming calls, redirects callers to the appropriate personnel or department and takes messages as needed
Schedules appointments for clients and visitors
Maintains an organized reception area and ensures that all guests were attended to promptly
Performs data entry into computer systems to maintain accurate records of customer information
Verifies documents for new customers before opening accounts in accordance with company policies
Provides excellent customer service by responding quickly to inquiries via phone or email in a professional manner
Resolves any customer complaints or issues in a timely fashion following established protocols
Solely manages professional calendars with reminders for upcoming meetings and new/current jobs
Prepares files for new accounts
Prepares correspondence to and from referrals and homeowners
Coordinates office organization and housekeeping functions with staff
Ensures operation of office equipment by completing preventative maintenance, troubleshooting malfunctions, and calling for repairs.
School Secretary
St. Didacus Parish School
San Diego, CA
05.2020 - 06.2022
Personal assistant to the school principal
Liaison between the principal, the school staff, students and families in the community by providing accurate, timely information and guidance on school procedures, reports, requirements, school programs, school events and activities
Liaison between school and County of San Diego for COVID cases, procedures, and protocols
Solely responsible for all COVID cases regarding paperwork tracing
Stands in on weekly COVID meetings with the County of San Diego and all of the San Diego and South Bay private and public schools
Solely started and maintain a new communication program (SchoolSpeak) for the school to go paperless
Attend meetings on updates regarding SchoolSpeak
Builds authentic relationships with students, families, communities, and staff members to create a learning partnership
Creates, files and stores the cumulative records for all students
Confirm each student is up to date with their immunizations
Give tours to prospective families
Greet students and parents daily
Performs special projects, such as compiling information for reports
Help coordinate school events and luncheons
Creates marketing flyers for school
Estimate office supplies and order as needed
Primary point of contact for daily facility duties, concerns, and maintenance
Provides back-up assistance to all teachers
Administrative Assistant
Diocese of San Diego- Office for Schools
San Diego, CA
11.2018 - 05.2020
Maintain live scan database
Maintain CMG database
Maintain Pastoral Center Art display
Provide receptionist services for Office for Schools
Answer telephone and direct calls appropriately
Respond to inquiries from principals, teachers and pastors, and clarify policies