A highly organized and hard-working individual seeking a professional position working with colleagues and customers of all backgrounds. Able to adapt quickly to challenges in a fast-paced professional environment. Team oriented with strong problem solving skills using clear communication.
Developed and implemented business website.
Maintains business social media platforms.
Provide strong customer service skills to families using clear communication, guidance and direction.
Manage daily operations.
Excellent community reputation with Five Star customer satisfaction.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Provided Excellent customer Service and well as created customer rapport.
Contacted providers to discuss status of re-billing and reimbursement process to ensure account resolution.
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
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