Kristy Watson

• Assisted patients with daily living activities, ensuring comfort and safety.
• Monitored patient health and reported changes to healthcare professionals.
• Administered medications as prescribed, adhering to safety protocols.
• Assessed patient requirements and coordinated with medical staff and families to create customized care plans.
• Trained new aides on caregiving techniques and best practices for patient care.
• Provided emotional support and companionship to enhance patient well-being.
• Maintained accurate documentation of patient progress and care activities.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Improved patient well-being by providing compassionate and attentive personal care.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.

• Provided compassionate care to patients, ensuring comfort and dignity during end-of-life transitions.
• Assisted nursing staff with daily activities, improving patient satisfaction and workflow efficiency.
• Collaborated with interdisciplinary teams to develop and implement personalized care plans for each patient.
• Monitored vital signs and reported changes in patient conditions, enhancing response times to healthcare needs.
• Monitored vital signs and reported changes in condition to nursing staff, ensuring timely interventions when necessary.
• Educated family members on caregiving techniques and resources for emotional support during bereavement processes.
• Collaborated with interdisciplinary teams to develop personalized care plans tailored to individual patient needs.
• Implemented improvements in documentation processes for patient interactions, enhancing communication among healthcare providers.
• Maintained detailed documentation of patient progress and communicated updates to the hospice care team effectively.
• Demonstrated cultural sensitivity while serving diverse populations facing terminal illness throughout various communities.
• Offered respite care for family members, allowing them time to rest and recharge while ensuring continued patient support.
• Participated in bereavement support groups as a volunteer facilitator, helping individuals cope with grief after losing loved ones under hospice care.
• Supported needs of 15+ residents under long-term care.

Managed scheduling for medical staff, ensuring efficient coverage in labor and delivery unit.

• Coordinated patient admissions and discharges, enhancing workflow efficiency.
• Maintained accurate medical records, adhering to compliance standards and confidentiality protocols.
• Facilitated communication between departments, improving interdisciplinary collaboration and patient care continuity.
• Assisted in onboarding new staff members, providing training on administrative procedures and systems.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained electronic filing systems and categorized documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

• Educated families on caregiving techniques, fostering a supportive environment for loved ones.
• Trained new CNAs on best practices in patient care, promoting adherence to safety protocols and standards.
• Maintained accurate documentation of patient interactions and progress, ensuring compliance with regulatory requirements.
• Streamlined communication between departments, facilitating timely updates on patient status and care needs.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported needs of 30+ residents under long-term care.