Kristy White
White Plains,USA
Summary
Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Residental Experience Coordinator
Jbg Smith
Bethesda, Maryland
12.2023 - Current
- Coordinated property management activities across diverse residential and commercial properties.
- Maintained accurate records of leases, renewals, and tenant correspondence.
- Implemented efficient processes to streamline administrative workflows and improve operations.
- Resolved customer complaints in a timely manner while upholding company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Project Manager
Walmart
01.2021 - 10.2023
- Led project teams to improve operational efficiency and service delivery.
- Managed stakeholder communication to ensure alignment on project goals and timelines.
- Implemented best practices for risk management throughout project lifecycles.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Led meetings with internal team members, consultants and contractors.
- Developed project plans using Walmart's project management tools and methodologies.
Project Lead
Walmart
02.2010 - 06.2021
- Tracked and communicated project status to stakeholders and investors through weekly reports.
- Created project performance reports for management review.
- Mentored junior team members on project management best practices.
- Updated project plans based on changing objectives, specifications, and staff availability.
- Assigned tasks to team members and monitored progress.
Customer Service Manager
Walmart
05.2001 - 02.2010
- Oversaw daily operations of customer service department.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Trained staff on effective communication and problem-solving techniques.
Education
Bachelor of Arts - Graphic Design
Art Institute of Washington
Arlington, VA01-2010
Skills
- Residential service planning
- Project management
- Project scheduling
- Stakeholder engagement
- Customer relationship management
- Staff management
- Recruitment coordination
- Onboarding processes
- Team leadership
- Effective communication
- Problem-solving
- Time management
Certification
- Certified Project Manager
Timeline
Residental Experience Coordinator
Jbg Smith
12.2023 - Current
Project Manager
Walmart
01.2021 - 10.2023
Project Lead
Walmart
02.2010 - 06.2021
Customer Service Manager
Walmart
05.2001 - 02.2010
Bachelor of Arts - Graphic Design
Art Institute of Washington