Kristy Whitfield
Robertsdale,AL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Server
GooRoos Grille
Robertsdale
07.2023 - Current
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Lead Bartender/Assistant Manager
BB Perrins Sports Grille
Decatur, Alabama
01.2016 - 06.2023
- Verified the age of customers purchasing alcoholic beverages.
- Prepared mixed drinks according to standard recipes.
- Scheduled employee shifts based on business needs while ensuring adequate coverage during peak times.
- Inspected all equipment used in the bar area for proper operation prior to each shift.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
Office Administrative Assistant
Owens Construction Services
Moulton, Alabama
01.2007 - 10.2016
- Created expense reports, tracked invoices, and processed payments.
- Provided support to other departments by completing clerical tasks as needed.
- Coordinated travel arrangements for staff members as requested.
- Organized and maintained filing systems, both paper and electronic.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Responded promptly to customer inquiries via email or phone.
Education
GED -
Lawrence County High School
Moulton, AL05-2006
Skills
- Food Running
- Safe Food Handling
- Food Delivery
- Guest Engagement
- Supply Restocking
- Positive and professional
- Spreadsheet development
- Database entry
- Billing and Invoicing
- Expense Tracking
- Scheduling appointments
- File Organization
- Schedule and calendar management
- Document Scanning
- Expense Reporting
- Document Preparation
- Payroll
- Scanning and copying
Timeline
Server
GooRoos Grille
07.2023 - Current
Lead Bartender/Assistant Manager
BB Perrins Sports Grille
01.2016 - 06.2023
Office Administrative Assistant
Owens Construction Services
01.2007 - 10.2016
GED -
Lawrence County High School
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