Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
Generic

KRISTY WILSON

Tooele,UT

Summary

Passionate and experienced Sales Consultant with several years of experience providing strategic and practical advice to achieve company growth and profitability. Adept in understanding company profiles, operations and systems to successfully carry out customer and company goals. Bringing forth years of valuable industry experience and expertise in identifying and implementing the most effective methods and tools to achieve success. Equipped with a diverse and promising skill-set, conducive to adhering to sales principles and best practices in cooperation with others creating win-win relationships.

Overview

31
31
years of professional experience

Work History

Branch Manager

Ascend Staffing
08.2023 - Current
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Developed strategic plans for day-to-day financial operations.
  • Created custom solutions for clients and managed high performing employees and solutions
  • President's club winner 2024
  • Performed sales, recruiting, management of internal and external employees, operations, finances, workers comp, risk and worked with all clients to improve and create partnerships for long term success
  • Created strategic goals for sales territory, clients, employees and worked with community with city and county planning offices, businesses helping the community and DWS for streamlining

Enabling Manager - AI Intel Team

Marketstar
05.2021 - 08.2023
  • Followed up and connected VMUG leads with Optane sales specialists and managed lead process for US & Canada and cooperated with EMEA and LAR teams
  • Provided complex AI solutions for Edge optimization for customers
  • Set up and managed SF process for customers and sales cycle
  • Sourced all AI customers for solutions and all Executives and added to SF and Intel process for long term IPA partnerships
  • Coordinated engineering services and consulted customers for Intel OpenVINO, oneAPI and other Intel tools
  • Consulted customers from 1st reach through entire process to deployment for solutions
  • Developed and maintained relationships with customers and suppliers through account development.
  • Worked with global sales teams
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Sr Business Dev Mgr

Network Transportation
10.2020 - 03.2021
  • Set up carrier and company agreements for growth in to new markets
  • Provided complex logistics solutions between ops and customers
  • Educated and evaluated customers with different modes and rules and regulations
  • Resolved customer disputes and emergency situations
  • Provided out of the box solutions for shipment planning and management and established a consultant role with customers
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.

Outside Sales

Ooma
01.2020 - 06.2020
  • Managed and grew market share in Western Salt Lake area and outer lying markets
  • Provided solutions for small to medium sized customers for telecommunication and software.
  • Grew ROI for customer base and company
  • Educated customers on telecommunications and how to get them to work for you
  • Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Led customers through smooth sales processes.
  • Matched clients with best products by utilizing consultative sales approaches.
  • Contacted potential customers to capitalize on sales opportunities.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Conducted research and identified market trends to develop better strategies for sales.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Worked as key driver of pipeline for sales team, managing end-to-end projects through clear cross-functional communication.
  • Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Monitored company sales, spending and budgets.
  • Increased sales per customer by listening actively and recommending relevant menu items.

Outside Sales

CAP Logistics
04.2018 - 06.2019
  • Managed and grew the top revenue producing accounts in UT, WY and Third Party moves
  • Provided complex logistics solutions between ops and customers
  • Educated and evaluated customers with different modes and rules and regulations
  • Resolved customer disputes and emergency situations
  • Provided out of the box solutions for shipment planning and management and established a consultant role with customers
  • Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Led customers through smooth sales processes.
  • Matched clients with best products by utilizing consultative sales approaches.
  • Contacted potential customers to capitalize on sales opportunities.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Conducted research and identified market trends to develop better strategies for sales.
  • Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and customers.
  • Mentored team participants in customer culture, operational needs, and sales techniques to close sales.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Generated and grew pipeline within outside business to business environment (B2B) via calling, emailing and face-to-face interactions.
  • Maintained network of local industry partnerships to support sales pipeline.
  • Showed pipeline growth and accuracy in forecasting information on education product sales.
  • Worked as key driver of pipeline for sales team, managing end-to-end projects through clear cross-functional communication.
  • Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Devised marketing and sales strategies to maximize business success.
  • Increased sales per customer by listening actively and recommending relevant menu items.
  • Used consumer insights and analyzed market conditions to develop effective sales and marketing strategies.
  • Achieved sales and referral goals by developing positive customer experience.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.

B2B Sr. Account Manager

CenturyLink
07.2015 - 04.2017
  • Strategic Design and Sales for Enterprise products (Managed Hosting, VOIP, Colo, Cloud, T1, Fiber)
  • Process Implementation supervision and follow up
  • Positive Team Player and Hunter
  • Developed IT Consultant Role

Sales Consultant

Various
01.1995 - 07.2015
  • Worked with Arrow Electronics in kitting, sales and transferred to Salt Lake for 5+ years
  • FedEx Freight as a Top Revenue Sr. Account Partner for 7+ years
  • Allied Electronics Outside Sales for 3+ years
  • England Logistics Sales and Management 2 years
  • Master Halco
  • ClearLink
  • Fitzgerald, Harolds Club and Nevada Club for Sr. Marketing Manager in Events
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maximized customer retention by resolving issues quickly.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Negotiated prices, terms of sales and service agreements.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Achieved or exceeded company-defined sales quotas.
  • Kept detailed records of daily activities through online customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.
  • Consulted with businesses to supply accurate product and service information.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

n/a - General Education

SLCC
Salt Lake City, UT
08.1991

Medical Office and Computers -

CCNN
05.1993

Skills

  • Effective Time Management
  • Ability to Work Under Pressure
  • Consultative Selling
  • Staffing management and recruitment
  • Interviewing and hiring
  • Sales management
  • Operations management
  • People-oriented
  • Excellent time management skills
  • Staff training, development and management
  • Community relations
  • Process improvement
  • Team player
  • Public speaking
  • Financial analysis and planning
  • Security and safety protocols
  • Coaching and mentoring
  • Branch operations management
  • Goals and performance
  • Reporting
  • Human resources
  • Account review
  • Strong team-builder
  • Decision-making
  • Project management
  • Revenue generation
  • Key performance indicators
  • Business planning
  • Documentation
  • Performance reviews
  • Staff supervision
  • Excellent communication skills
  • Conflict resolution

Languages

English

Personal Information

Title: Sales Consultant

Hobbies and Interests

  • Camping
  • Gardening
  • Anything nature and wildlife
  • Personal development
  • Community service and empowerment

Timeline

Branch Manager

Ascend Staffing
08.2023 - Current

Enabling Manager - AI Intel Team

Marketstar
05.2021 - 08.2023

Sr Business Dev Mgr

Network Transportation
10.2020 - 03.2021

Outside Sales

Ooma
01.2020 - 06.2020

Outside Sales

CAP Logistics
04.2018 - 06.2019

B2B Sr. Account Manager

CenturyLink
07.2015 - 04.2017

Sales Consultant

Various
01.1995 - 07.2015

n/a - General Education

SLCC

Medical Office and Computers -

CCNN

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