Summary
Overview
Work History
Skills
Volunteer Experience
Awards
EDUCATION
Timeline
Generic
KRISTY WOLCOTT

KRISTY WOLCOTT

Kingwood,TX

Summary

Dynamic sales and project management professional with extensive experience in client relationship management

and team collaboration. Proven track record in developing strategic sales initiatives and improving operational

efficiencies. Skilled in fostering client loyalty through excellent communication and problem-solving abilities.

Overview

33
33
years of professional experience

Work History

Business Development Representative

Motto Mortgage
07.2023 - 07.2025

  • Generated new business opportunities through cold calling, warm leads, targeted outreach, and in-person networking, focusing on engaging key decision-makers.
  • Partnered with sales teams to develop tailored proposals and deliver persuasive presentations that addressed specific client needs.
  • Managed ongoing client communications, ensuring satisfaction, nurturing relationships, and maintaining a robust pipeline through strategic follow-up.
  • Represented the company at industry events and maintained accurate CRM records to support business growth and enhance professional visibility.

Patient Care Field Supervisor

LT Home Healthcare
07.2020 - 07.2023
  • Oversaw client care coordination, including intakes, authorizations, satisfaction checks, and regulatory compliance.
  • Resolved client and staff issues, handled complaints, and facilitated effective communication among all parties.
  • Recruited, trained, and scheduled staff while developing caregiver training aligned with client needs and company standards.
  • Acted as a Spanish-language translator and led departmental projects to improve operations and service delivery.

Owner / Manager

Kingdom / Fortress / Eloquent Iron Designs
01.2005 - 01.2020
  • Designed and manufactured custom metalwork solutions for diverse client needs.
  • Developed marketing strategies to promote services and attract new customers.
  • Established vendor relationships to source quality materials for production needs.
  • Managed daily operations, ensuring quality in production processes.

Creator of Healthy Kids Program

Castle of the King Ministry
Arahal, Spain
01.2000 - 01.2005
  • Developed engaging content for community outreach programs and events.
  • Facilitated training sessions for new volunteers on best practices and procedures.
  • Managed social media channels to enhance ministry visibility and engagement.
  • Designed promotional materials to communicate ministry events and initiatives effectively.

Bi-lingual caregiver

Self Employed Services
01.1998 - 01.2000
  • Provided personal care and assistance with daily living activities.
  • Developed and maintained positive relationships with clients and families.
  • Prepared nutritious meals tailored to individual dietary needs and preferences.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.

Bi-lingual teacher

Instituto del Rey
Monterrey, Mexico
01.1996 - 01.1998
  • First grade and music teacher, unique events coordinator for a bi-lingual elementary school located within Monterrey, Mexico
  • Collaborated with parents to support student learning and development.

Sales Associate

Dallas Design Center
Dallas
01.1993 - 01.1996
  • Responsible for handling inbound customer sales and service calls, assisting customers with placing orders online, and conflict resolution for customers, and problem-solving techniques to ensure resolution.
  • Bilingual translator. (Robert Allen, Beacon Hill, and Asian Treasures)

Skills

  • Resource scheduling and coordination
  • Organizational skills
  • Client relationship management
  • Team collaboration
  • Effective communication
  • Adaptability to change
  • Leadership and mentoring
  • Problem solving
  • Client acquisition
  • Salesforce expertise
  • Staff training and motivation
  • Account management

Volunteer Experience

  • Vacation Bible School Coordinator, 01/01/13 -07/25/20
  • Nuevo Pacto Children Ministry 11/01/09 - 09/102017
  • Healthy Kids in Spain, 01/01/00, 12/31/05
  • CFNI Children's Ministry, 01/01/96 -12/31/98
  • Premier Martial Arts of Kingwood Sidekick, 01/01/21 - 04/25/2023
  • Mission Against Hunger 07/17/3023 a 07/25/3025
  • Second Baptist Church 12/12/24 - current
  • WFHS Marching Band Chaperon 08/3/2024 - current

Awards

  • MVP of the Year at LT Home Healthcare 2021
  • Above and Beyond LT Home Healthcare 2022

EDUCATION

Certified Medical Interpreter, MITIO, January 2021
Practical Theology, Christ for the Nation, January 1998
High School Diploma, Our Shepherds Academy, January 1996

Timeline

Business Development Representative

Motto Mortgage
07.2023 - 07.2025

Patient Care Field Supervisor

LT Home Healthcare
07.2020 - 07.2023

Owner / Manager

Kingdom / Fortress / Eloquent Iron Designs
01.2005 - 01.2020

Creator of Healthy Kids Program

Castle of the King Ministry
01.2000 - 01.2005

Bi-lingual caregiver

Self Employed Services
01.1998 - 01.2000

Bi-lingual teacher

Instituto del Rey
01.1996 - 01.1998

Sales Associate

Dallas Design Center
01.1993 - 01.1996

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