Kristy A. Stratton
Emergency Services Dispatcher
Upper Roxborough,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Im committed to being confidential, empathetic and approachable in my communication, while fostering a friendly protected environment for the clients and their family's.
Overview
19
19
years of professional experience
Work History
Behavior Technician
Behavior Interventions Inc
King of Prussia, PA
07.2022 - Current
- Offered active guidance to families adjusting to life with loved one on autism spectrum.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for students.
- Worked as part of collaborative team to address changing needs of children and families.
- Observed and monitored client behavior and responses to treatment.
- Applied array of different methodologies to assist patients with therapy.
Security Professional
Comcast (Contractor)
Philadelphia , PA
02.2022 - Current
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Provided safety reports and data analysis to building managers to inform security processes.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Police Communication Dispatcher
City Of Philadelphia Police Department
Philadelphia, PA
01.2009 - 08.2020
- Broadcast communication of Police activity and coordinate daily 911 calls of Police response to emergency situations
- Uphold the highest level of confidentiality with extremely sensitive information with detail to promptness, accuracy, as well as compassion.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
Financial Services Clerk
Warren Kantor and Associates
Philadelphia , PA
04.2008 - 12.2008
- Worked in hedge funding division maintaining excel database with extensive banking entities dividend account information
- Overall general office help,filing,scanning, faxing, with daily phone contact with vendors.
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Reconciled past due accounts achieving [Number]% reduction in outstanding invoices.
Data Management Supervisor
05.2005 - 11.2007
- Accurate and timely entry of client demographical information, followed by weekly/monthly retentional benchmark progress
- 2005 promoted to ensure that job placement program kept funding from state and federal agency, by achieving and surprising goals outlined in annual contracts
- Worked with highest integrity to develop a reporting system that fairly allocated government dollars to an at risk demographic.
Data Entry Specialist
Transitional Work Corporation, 100 S
Philadelphia , PA
06.2003 - 05.2005
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled data and reviewed information for accuracy prior to input.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Searched, extracted and interpreted information to determine correct input procedure.
Data Entry Clerk III
Mellon Financial Mellon Independence Center
Philadelphia, PA
01.2001 - 10.2002
- Accounts payable/receivable daily entry of customers ledger updates
- Accurately handled data entry for [Number] clients into company-based software.
- Added documents to file records and created new records to support filing needs.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of computer system information by updating [Type] data.
Education
High School Diploma -
John Bartram High School
Philadelphia 09.1992 - 06.1996
No Degree - Behavioral Health And Human Services
Community College of Philadelphia
Philadelphia, PA 05.2001 -
Skills
Documentation skills
undefinedTimeline
Behavior Technician
Behavior Interventions Inc
07.2022 - Current
Security Professional
Comcast (Contractor)
02.2022 - Current
Police Communication Dispatcher
City Of Philadelphia Police Department
01.2009 - 08.2020
Financial Services Clerk
Warren Kantor and Associates
04.2008 - 12.2008
Data Management Supervisor
05.2005 - 11.2007
Data Entry Specialist
Transitional Work Corporation, 100 S
06.2003 - 05.2005
No Degree - Behavioral Health And Human Services
Community College of Philadelphia
05.2001 -
Data Entry Clerk III
Mellon Financial Mellon Independence Center
01.2001 - 10.2002
High School Diploma -
John Bartram High School
09.1992 - 06.1996
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