Kristyan Roies
Alachua,FL
Summary
Im a fast learner who has a wide range of skills and is trying to add more skills to his list,loves socializing and helping others with their needs and problems,can complete any task given to him,can adapt very quickly.
Overview
11
11
years of professional experience
Work History
Sales Representative
Martins Family Appliances
Gainesville, FL
08.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Inventory Specialist
Busby Cabinets
Alachua, FL
01.2021 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Customer Service Representative
Answer First Communications
Alachua, FL
01.2020 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Warehouse Worker
Exactech
Gainesville, FL
09.2016 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Commercial Driver
AutoZone
Alachua, FL
02.2016 - 05.2016
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Completed daily route consisting of up to 10 stops, focusing on safety and timeliness.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Adapted quickly to changing road conditions while maintaining control over the vehicle at all times, preventing accidents or other risks associated with commercial transportation.
- Completed numerous successful cross-country assignments without incident or delay during challenging weather conditions or heavy traffic situations.
- Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
- Assisted in warehouse operations when not on the road, contributing to overall efficiency of the team.
- Took on additional routes during absence of team members.
handyman
Myself
Alachua, FL
04.2015 - 04.2016
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
Line Cook and prep
Red Lobster
Saint Augustine and gainesville, FL
04.2014 - 04.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cashier
Kangaroo Express
Saint Augustine, FL
03.2013 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
St. Augustine High School
Saint Augustine, FL 09.2008 - 06.2012
Skills
- Customer service-oriented
- Cash register familiarity
- People-oriented
- Technical aptitude
- Staff training and development
- Excellent communication skills
- Friendly demeanor
Strong work ethic
Can lift heavy objects easily
Timeline
Sales Representative
Martins Family Appliances
08.2022 - 06.2024
Inventory Specialist
Busby Cabinets
01.2021 - 08.2022
Customer Service Representative
Answer First Communications
01.2020 - 01.2021
Warehouse Worker
Exactech
09.2016 - 01.2020
Commercial Driver
AutoZone
02.2016 - 05.2016
handyman
Myself
04.2015 - 04.2016
Line Cook and prep
Red Lobster
04.2014 - 04.2015
Cashier
Kangaroo Express
03.2013 - 04.2014
High School Diploma -
St. Augustine High School
09.2008 - 06.2012
Similar Profiles
Leah OglesbyLeah Oglesby
Ladies Department Manager at Martins Family ClothingLadies Department Manager at Martins Family Clothing
Gracious MuyamboGracious Muyambo
Houskeeper at The Martins FamilyHouskeeper at The Martins Family
Zelda BusheyZelda Bushey
Sales Associate at Martins Family ClothingSales Associate at Martins Family Clothing