Kristy Ann Concho
Albuquerque
Summary
Compassionate Patient Care Technician with experience in patient care, medical equipment operation, infection prevention, patient documentation and administrative capabilities. Committed to delivering exceptional patient service, providing a safe healthcare environment and always willing to learn new skills.
Overview
9
9
years of professional experience
Work History
Patient Care Technician - Med/Surg Unit
Lovelace Women's Hospital
Albuquerque
01.2019 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and recorded patient information accurately.
- Maintained cleanliness and organization of patient care areas.
- Operated medical equipment under supervision to support patient needs.
- Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
- Assisted with patient admissions, discharges and transfers. Including setting up transport through other health organizations.
- Assisted with patient care with post-operative surgeries and procedures.
- Helped create a safe environment by following infection control policies.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Restocked unit frequently with necessary medical supplies.
- Organized and prioritized administrative tasks to support daily unit activities.
- Prepared and broke down patient charts on admission or discharge.
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Performed clerical duties such as filing documents, typing correspondence, faxing information, and photocopying materials.
- Trained new employees on proper procedures within the medical unit.
- Performed as a Patient Safety Attendant (PSA)
- Assisted in other Units such as the ER Department, NICU, and ICU.
Front End Associate
Rio Rancho Health Services
Rio Rancho
01.2018 - 08.2018
- Assisted patients with check-in and appointment scheduling processes.
- Coordinated communication between medical staff and patients effectively.
- Educated patients on services offered by the health facility clearly.
- Performed daily opening and closing procedures according to standard operating procedures.
- Utilized point-of-sale system to process cash, credit card, and bill insurance carriers.
- Ensured compliance with all safety policies and procedures.
Proctor/Office Assistant
New Mexico Workforce Connection
Albuquerque
06.2017 - 01.2018
- Coordinated scheduling of testing appointments for participants.
- Monitored test procedures to ensure compliance with established guidelines.
- Assisted in training new proctors on assessment protocols and procedures.
- Provided assistance to job seekers during assessment processes.
- Delivered technical support for computer-based tests.
- Maintained accurate records of test results and attendance logs.
Education
Medical Asssistant
Carrington College
Albuquerque, NM07-2018
High School Diploma -
Grants High School
Grants, NM05-2015
Skills
- Patient care assistance
- Patient documentation
- Medical equipment operation
- Infection prevention
- Customer/Patient service
- Office administration
- Strong interpersonal skills
- Verbal communication
Timeline
Patient Care Technician - Med/Surg Unit
Lovelace Women's Hospital
01.2019 - Current
Front End Associate
Rio Rancho Health Services
01.2018 - 08.2018
Proctor/Office Assistant
New Mexico Workforce Connection
06.2017 - 01.2018
Medical Asssistant
Carrington College
High School Diploma -
Grants High School