Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Kristy Baker

Sacramento,CA

Summary

Detail-oriented Carpet and Upholstery Steam Cleaner possessing in-depth knowledge of carpet fibers, Type equipment and cleaning solutions. Customer-focused individual with 13 years of experience cleaning residential and commercial carpets. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates. Adept at showing up for cleaning jobs on schedule, fully prepared and ready to work. Knowledgeable about home and vehicle cleaning needs and specializing in carpet cleaning, rug servicing and spot removal. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-directed Carpet Cleaner with 16 years of experience. Multitasks effectively to complete jobs with efficiency and focus on customer satisfaction. Well-versed in carpet treatments and solutions. Conscientious sanitation professional skilled at safely and efficiently collecting hazardous waste materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Carpet Cleaning Technician

Legacy Cleaning Pro's
09.2018 - 09.2020
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Upsold upholstery cleaning and Product or Service to customers to boost revenue.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Provided exceptional service for each customer to achieve complete satisfaction.

Cleaning Professional

Kristy's Housekeeping
09.2014 - 08.2018
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Education

Diploma -

Country High School
Vacaville, CA
09.2004

Skills

  • Providing Feedback
  • Public Safety
  • Site Safety
  • Daily Facility Operations
  • Minor Repairs
  • Work Orders
  • Safety Practices
  • Extraction Equipment
  • Vehicle Interiors Maintenance
  • Machine Setups
  • Cleaning Schedules
  • Handling Procedures
  • Supply Replenishment
  • Inventory Restocking
  • Supply Inventory Management
  • Critical Thinking
  • Cost Estimates

Certification

  • Area of certification Training - e.p.a certification 408 book

Timeline

Carpet Cleaning Technician

Legacy Cleaning Pro's
09.2018 - 09.2020

Cleaning Professional

Kristy's Housekeeping
09.2014 - 08.2018

Diploma -

Country High School
Kristy Baker