Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristy L. Derr

Williamsport,PA

Summary

Highly organized and detail-oriented professional with experience in quality assurance, production leadership, customer service, and retail management. Proven ability to manage complex tasks, maintain accurate records, contribute to team success, and adapt to changing environments. Seeking a challenging role as a Quality Assurance Team Memebr or Production Team Member/Lead where I can leverage my skills and experience to contribute to a strong and collaborative team environment.

Overview

29
29
years of professional experience

Work History

Document Control Coordinator

West
04.2020 - 02.2025
  • Audited production batch records for accuracy and compliance, ensuring timely corrections and data integrity
  • Improved batch record accuracy from 65% to 86% in one year, resulting in a significant increase in the 'batch right the first time' bonus metric
  • Entered data for 10-25 production orders daily into SAP (S4HANA and PE1 versions) to create usage decisions and EWM transactions for customer shipments
  • Entered corrective actions, ranging from 1 to 15+ per production order (depending on product and machinery issues), into a database for quality and mechanical issues, facilitating efficient tracking and analysis
  • Scanned and uploaded up to 50 completed records weekly into Master Control for secure storage and retrieval
  • Managed daily shipping releases for 2-20 orders, generating certificates and communicating with customers, ensuring 100% on-time delivery
  • Maintained records for the cleaning of the production floor, mezzanine mixing area, warehouse (including forklift and battery area inspections), and quality and material labs, ensuring audit readiness
  • Maintained pest control records in the Access system
  • Managed records for multiple ASY cleanings, performed at 500 and 100-hour run times
  • Maintained records of monthly color sample testing conducted by technicians in the quality and material labs
  • Assisted with 4 customer audits and provided support on an additional 6 customer audits, contributing to successful audit outcomes
  • Participated in 2 internal audits per year, ensuring compliance with established procedures and identifying areas for improvement
  • Managed over 100 Master Control documents, including SOIs and WKIs
  • Managed 30 forms within the Master Control system
  • Contributed to the onboarding of 200 new hires, presenting quality-related information

Production Team Leader

West
06.2015 - 04.2020
  • Provided support and guidance to 15 production operators, leading to a noticeable increase in production output based on supervisor observations and reduced downtime
  • Performed quality checks and back-checking, including thorough investigation of reported quality issues, to ensure adherence to standards and prevent recurrence
  • Served as weekend shift supervisor, overseeing 4-6 operators, setup technicians, maintenance personnel, and material handlers every other weekend for five years, addressing any operational issues
  • Conducted in-process gauging for the production floor, including testing thread gauges, leak tests, and operating a Smart Scope and Magna Mike, to ensure product quality and prevent production of defective parts
  • Maintained records of gauging activities in Excel spreadsheets for all products, facilitating efficient tracking, analysis, and identification of trends in product quality

Production Operator

West
01.2013 - 06.2015
  • Inspected products across production rows to ensure quality and acceptance, identifying and removing any defective items to maintain product standards
  • Operated 3-6 production presses/ASY, depending on the assigned area, contributing to meeting daily production targets
  • Maintained a clean and organized work environment contributing to a safe and efficient production floor

Manager

Olympia Sports
01.2004 - 01.2006
  • Created and managed employee schedules for a team of 6-8 employees, resulting in high employee satisfaction, improved teamwork, and enhanced customer service
  • Performed daily till counts and reconciled cash drawers, ensuring accurate accounting of all transactions
  • Reorganized store layout to optimize sales based on seasonal changes and promotional events, resulting in a noticeable increase in customer traffic drawn in by focused window and store displays

General Manager

Wendy's
01.1996 - 01.2004
  • Managed employee scheduling for a team of 12-15 employees, ensuring adequate staffing levels to meet customer demand and greatly improving customer wait times by working with employees' scheduling needs
  • Ordered and managed product inventory to meet daily customer needs, maintaining optimal stock levels to eliminate expired product waste and ensure sufficient supply until the next truck arrival
  • Managed daily cash handling, including making change orders and depositing sales revenue, ensuring accurate reconciliation and secure handling of all funds

Education

Associate Degree - General Studies

Pennsylvania College of Technology
01.1999

Diploma -

South Williamsport Area High School
01.1996

Skills

  • SAP (S4HANA, PE1)
  • MasterControl
  • Microsoft Office Suite (Excel)
  • Smart Scope
  • Magna Mike
  • Data Entry
  • Communication
  • Teamwork
  • Leadership
  • Problem-Solving
  • Quality Control
  • Record Keeping
  • Time Management
  • Training
  • Auditing
  • Customer Service
  • Inventory Management
  • Cash Handling
  • Scheduling

References

References available upon request.

Timeline

Document Control Coordinator

West
04.2020 - 02.2025

Production Team Leader

West
06.2015 - 04.2020

Production Operator

West
01.2013 - 06.2015

Manager

Olympia Sports
01.2004 - 01.2006

General Manager

Wendy's
01.1996 - 01.2004

Associate Degree - General Studies

Pennsylvania College of Technology

Diploma -

South Williamsport Area High School

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Kristy L. Derr