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Kristyl Turner
Food Service Leader
Oregon,WI
Summary
Dynamic leader and effective communicator with a proven track record at Grande Cheese for enhancing team productivity and customer satisfaction. Skilled in problem-solving and multitasking, adept at fostering a culture of excellence and collaboration. Demonstrates a strong work ethic and attention to detail, significantly reducing conflict incidents and improving operational efficiency.
Overview
27
27
years of professional experience
Work History
Food Service Leader
Kwik Trip
Oregon, WI
11.2023 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Supervised daily operations, ensuring compliance with food safety regulations and quality standards.
- Trained and mentored staff on efficient food preparation techniques and customer service excellence.
- Streamlined inventory management processes to reduce waste and optimize supply levels.
- Led team meetings to communicate goals, address challenges, and promote collaboration among staff.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Supervised and trained [Number] personnel in high-quality operations.
- Interacted with [Number] customers per day regarding inquiries and complaints, resulting in [Number]% positive customer feedback.
- Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
- Monitored food safety practices and enforced adherence to established policies, ensuring a consistently safe dining experience for customers.
- Enhanced team efficiency through effective delegation, training, and performance management of staff members.
- Contributed positively towards company culture by fostering a supportive atmosphere where employees were encouraged to collaborate effectively as a team.
- Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
- Streamlined food preparation processes to reduce wait times and ensure timely delivery of orders.
- Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
- Ensured all equipment was properly maintained and repaired as needed, reducing downtime for essential kitchen functions.
- Conducted regular staff meetings to review performance metrics, address any concerns, and foster open communication within the team.
- Worked closely with the management to develop and implement staff training programs, leading to higher levels of employee satisfaction and improved service quality.
- Evaluated customer feedback on a regular basis, making necessary adjustments to improve overall satisfaction and loyalty.
- Identified and implemented enhancements to customer service and communication to improve efficiency and customer satisfaction.
- Improved customer satisfaction by consistently providing high-quality food and service.
- Provided ongoing coaching and mentoring to junior staff members, helping them develop their skills in food preparation and service techniques.
- Provided exceptional customer service by promptly addressing concerns and resolving any issues that arose during shifts.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Supervisor
Wisconsin Best
Oregon, WI
05.2020 - 11.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Supervisor
Planetwise
New Glarus, WI
11.2015 - 01.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Cook
Monroe Manor Nursing Home
Monroe, WI
05.2007 - 02.2008
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Lineworker
Precision Devices
Middleton, WI
03.2005 - 03.2007
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assembled and installed products on production lines according to established guidelines.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
Group Leader
Grande Cheese
Juda, WI
01.2000 - 02.2005
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
Diploma - N/A
Valley High School
Elgin05.1995
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Decision-Making
- Problem Resolution
- Verbal communication
Timeline
Food Service Leader
Kwik Trip
11.2023 - Current
Supervisor
Wisconsin Best
05.2020 - 11.2024
Supervisor
Planetwise
11.2015 - 01.2020
Cook
Monroe Manor Nursing Home
05.2007 - 02.2008
Lineworker
Precision Devices
03.2005 - 03.2007
Group Leader
Grande Cheese
01.2000 - 02.2005
Diploma - N/A
Valley High School