Kristy L Watson
East Dublin,GA
Summary
A motivated administrative professional seeking a position in a challenging environment. Over 20 years experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem solver who gets the job done. Qualifications, handle high pressure situations, pay attention to details, deadlines, and priorities. Experience in all areas of customer service. Strong clerical skills and very strong computer skills. Also experienced in multi-phone line systems, 10 key calculators, fax, Windows XP, Data Entry. Self motivated. Strong leadership skills. Open minded and eagerly willing to learn.
Overview
17
17
years of professional experience
Work History
Office Manager
Old Hickory Clay Company
McIntyre, Georgia
10.2016 - Current
- Duties:
- Answer multiple line phones
- Filing
- Entering daily production for the mining division
- Invoice all of the mining division
- Help the maintenance department keep up with the machine hours
- Document daily fuel usage for all equipment in the mining division ( 130 pieces)
- Take and screen applications of prospective applicants
- Do the background checks on prospective CDL applicants
- Order all office supplies
- Get all packages together for the new hires
- Try to help my co-workers with anything I can assist them with
- Maintained computer and physical filing systems.
- Overssee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for driver pick up.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Customer Service Representative
Sellers Construction
Gordon, GA
03.2015 - 10.2016
- Salary : 800 bi-weekly
- Hours per week : 40
- Duties:
- Answer multiple line phones
- Filing
- Heavy computer work
- Data entry
- Invoice all of the mining division
- Help the maintenance department keep up with the machine hours
- Document daily fuel usage for all equipment in the mining division ( 130 pieces)
- Take and screen applications of prospective applicants
- Do the background checks on prospective CDL applicants
- Order all office supplies
- Get all packages together for the new hires
- Keep all schedules for 4 managers
Lighthouse Nursing Agency/ staffing agent
01.2014 - 08.2014
- Salary: 340.00 per week Hours per week: 40
- Duties:
- Answer multiple line phones 2.Filing
- Heavy computer work
- Creating Spread sheets
- Data entry
- Clerical/ Secretarial
- Accounts payable/ Accounts receivable
Veterinary Technician
Piedmont Animal Service
Gray, United States
05.2010 - 08.2010
- Managed medical intervention and therapy for animals in collaboration with veterinarian
- Recorded symptoms and documented medical observations to inform treatment decisions
- Made visits to farms to assist with animal emergencies such as injury, disease and birthing
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors
- Answered owner animal health questions and advised on best care practices
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
- Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health
Certified Scale Operator Supervisor
Rinker Materials
Macon, United States
04.1999 - 08.2007
- Jerry Ross - (478) 746-7429; Contact: Yes Pay Grade: N/ A
- Salary: $38,000.00 per year Hours per week: 40 +
- Duties:
- Answered all incoming phone calls and directed them to the proper person
- Took orders from customers and put them into the computer
- Heavy use of SAP computer system
- Handled cash sales for customers who did not have a charge account with Rinker Materials
- Handled running the end of the day reports on cash sales and the amount of material that was shipped for the day
- Weighed trucks in and out
- Made sure the scales remained cleaned and calibrated
- Entered rail shipments into the computer and made sure they were billed properly
- I would often dispatch the trucks for the customers if their location needed to be changed and the driver could not be contacted personally
- Made sure all the tickets were signed by the drivers and stayed in order.
Education
Associate of Science - Biology
Georgia Military College
Milledgeville, GA05.2008
High School Diploma -
Southwest High School
Macon, GA06.1992
Bachelor of Science - Animal Science/ Equine Production
University of Georgia
Athens, GA05.2012
Skills
- Policy and Procedure Modification
- Report Preparation and Analysis
- Office Management
- Budgetary Planning
- Preventive Maintenance
- Document Retrieval
- Business Correspondence
- Maintenance Requirements
- Active Listening
- Specialist Procedures
- Training Administration
- Inbound Phone Calls
- Program Requirements
- Service Requests
- Customer Satisfaction
- Payment Collection
- Weekly Payroll
- Customer Care
- Inventory Records
- Collecting Data
- Accounts Payable and Accounts Receivable
- Clerical Support
- Equipment Repairs
- Administrative Management
- Complex Problem-Solving
- Personnel Management
- Payroll Processing
- Executive Management Support
- Office Organization
- Human Resources Department Processes
- Oral and Writing Communication
- Office Supplies and Inventory
- Daily Logs
- Personnel Scheduling
- Critical Thinking
- Data Entry Software
- Data Communications
- Timely Processing
- Office Cleaning
- Intuit QuickBooks
- Postage Meter
- Employee Performance Evaluations
- Logistics Support Services
- Team Member Development
- Sensitive Documents Management
Timeline
Office Manager
Old Hickory Clay Company
10.2016 - Current
Customer Service Representative
Sellers Construction
03.2015 - 10.2016
Lighthouse Nursing Agency/ staffing agent
01.2014 - 08.2014
Veterinary Technician
Piedmont Animal Service
05.2010 - 08.2010
Certified Scale Operator Supervisor
Rinker Materials
04.1999 - 08.2007
Associate of Science - Biology
Georgia Military College
High School Diploma -
Southwest High School
Bachelor of Science - Animal Science/ Equine Production
University of Georgia
I'm also a Certified Equine Massage & Rehab Therapist. I own my own small business
I currently own my own small business, which I love all of my clients and enjoy making their athletes feel top notch , so they can perform their best.
I'm also a Certified Equine Massage & Rehab Therapist. I own my own small business
I currently own my own small business, which I love all of my clients and enjoy making their athletes feel top notch , so they can perform their best.
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