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Overview
Work History
Education
Skills
Work Availability
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KRISTY MALCOLM

Office Administrator
The Dalles,OR
KRISTY MALCOLM

Summary

Dynamic professional with a proven track record at Toole-Carter Law Firm, excelling in client relationship management and administrative coordination. Adept at enhancing efficiency and ensuring accuracy in document management, I thrive in fast-paced environments, delivering exceptional customer service and fostering loyalty through effective communication and problem-solving skills.

Overview

14
years of professional experience

Work History

Get Out Clean
The Dalles, Oregon

Owner
01.2012 - Current

Job overview

  • Cultivated customer relationships, boosting loyalty and encouraging repeat business.
  • Conducted routine inspections to identify cleaning requirements and report maintenance issues.
  • Executed cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.

RTO & Company CPA
The Dalles, Oregon

Administrative Assistant
01.2023 - 04.2025

Job overview

  • Collaborated with CPAs to prepare accurate tax documents for client pickup.
  • Filed all client information into appropriate files for easy retrieval.
  • Assisted accountants with administrative tasks to deliver paperwork promptly, enhancing client satisfaction.

John L. Scott Property Management
Hood River, Oregon

Leasing Specialist/Assistant to the Property Manager
02.2021 - 08.2024

Job overview

  • Delivered professional service by assisting residents with service requests and work orders.
  • Managed apartment leasing, qualifying potential residents, and drafting rental agreements.
  • Maintained accurate records of traffic, rental outcomes, and resident activities.
  • Facilitated move-in and move-out procedures for tenants smoothly.
  • Processed rental applications and verified tenant qualifications thoroughly.

Andrew Carter, Toole-Carter LLP
The Dalles, Oregon

Administrative Assistant
09.2017 - 08.2021

Job overview

  • Corresponded with attorneys and paralegals to maintain accurate case records.
  • Collaborated with team members to enhance administrative processes and boost efficiency.
  • Managed attorney billings, ensuring up-to-date timekeeping records.
  • Assisted paralegals in organizing materials for trial preparation when necessary.
  • Drafted letters on behalf of attorneys using approved templates.

Education

Apollo College
Portland, OR

Certificate of Technical Studies from Dental Assisting
06-2001

Wahtonka High School
The Dalles, OR

High School Diploma
06-1996

Lane Community College
Eugene, OR

Some College (No Degree) from General Studies

Skills

  • Client relationship management
  • Administrative coordination
  • Property leasing
  • Customer service
  • Microsoft Office
  • Document management
  • Data entry
  • Time management
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Professional and mature
  • Microsoft Office Suite
  • Social media and promotions
  • Scheduling
  • Task prioritization
  • Office administration
Availability
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Timeline

Administrative Assistant

RTO & Company CPA
01.2023 - 04.2025

Leasing Specialist/Assistant to the Property Manager

John L. Scott Property Management
02.2021 - 08.2024

Administrative Assistant

Andrew Carter, Toole-Carter LLP
09.2017 - 08.2021

Owner

Get Out Clean
01.2012 - Current

Apollo College

Certificate of Technical Studies from Dental Assisting

Wahtonka High School

High School Diploma

Lane Community College

Some College (No Degree) from General Studies

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