Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kristyn Luther

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Marketing Proposal Coordinator

SPS+ Architects
05.2023 - Current
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Increased win rate with compelling, persuasive writing tailored to each client''s unique needs and requirements.
  • Gathered, organized and input information into digital database.
  • Provided training and guidance to junior team members, enhancing their skills in proposal writing and overall understanding of the business development process.
  • Enhanced proposal success rates by streamlining the coordination process and implementing effective communication strategies.
  • Collaborated closely with subject matter experts to ensure accuracy and relevance of all technical information included in proposals.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Managed multiple proposals simultaneously, ensuring timely submission without compromising quality or attention to detail.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Passionate about learning and committed to continual improvement.
  • Manage 2-4 proposals per month
  • Manage 1-2 team interviews per month
  • Coordinate project ground breakings and ribbon cuttings
  • Manage 10+ on-call contract renewals and 2 procurement contracts
  • Review award submissions
  • Create and manage conference booth backdrops and inventory
  • Create additional marketing materials and presentations such as QR codes, flyers, and company holiday card
  • Attending client events

Fee Proposal Coordinator

SPS+ Architects
09.2020 - 05.2023
  • Reduced time spent on proposal development by implementing project management tools for more efficient tracking and organization.
  • Maintained an organized database of past proposals as well as relevant industry research materials for easy access during future projects.
  • Supported and created improvements to existing cost matrices to determine accurate fees based on project type, sector, square footage, and design time needed by team members.
  • Developed scope of work with partner in charge, project managers, and project directors
  • Created, reviewed, edited, and executed sub-consultant and client contracts.
  • Created, reviewed, edited, and executed all client fee proposals and additional service proposals.
  • Effectively worked in excel to develop pricing sheet
  • Managed procurement fees and contracts/ contract renewals
  • Oversaw, tracked, and executed contract renewals
  • Worked proficiently in Word, Adobe Acrobat, Excel, Wrike, Docusign, Office Outlook, Sharepoint.
  • Developed Wrike dashboard and space to track in-progress fee proposals.
  • Worked proficiently in Ajera by reviewing project's billed profit, studio time spent, work in progress fees, and client invoices to develop additional service fee proposals and costs.

Office Receptionist/ Manager

SPS+ Architects
03.2019 - 09.2020
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Resolved customer problems and complaints.
  • Reviewed and processed sub-consultant invoices
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Worked proficiently in Word, Office Outlook, Powerpoint, Adobe Indesign
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Supported HR functions by aiding in the onboarding process of new employees through orientation materials distribution.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Proactively sought opportunities to improve office efficiency, suggesting and implementing process enhancements when appropriate.
  • Answered central telephone system and directed calls accordingly.
  • Scheduled office meetings and client appointments for staff teams.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Ordered and tracked office supplies, food, refreshments.
  • Compiled and prepared documentation for staff meetings
  • Ordered food for company meetings, keeping within budget
  • Ordered food for lunch and learns and staff meetings
  • Assisted Interior Design team with client finish boards and assisted with client presentations.

Education

No Degree - Prerequisites

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

High School Diploma -

Thunderbird High School
Phoenix
05.2015

Skills

Skilled in the following programs:

  • Adobe Indesign
  • Powerpoint
  • Microsoft Office Outlook
  • Microsoft Word
  • Adobe Acrobat
  • Sharepoint
  • Microsoft Excel
  • Deltek Ajera
  • Wrike
  • Process Improvement
  • Program Evaluation
  • Document Management
  • Time Management
  • Organization
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Decision-Making
  • Clerical Support
  • Friendly, Positive Attitude
  • Document Formatting
  • Detail-Oriented

Hobbies

  • Being a home-body with my dog, Kai and Fiance, Drew.
  • Spending time with family and friends
  • Discovering new local restaurants
  • Writing

Timeline

Marketing Proposal Coordinator

SPS+ Architects
05.2023 - Current

Fee Proposal Coordinator

SPS+ Architects
09.2020 - 05.2023

Office Receptionist/ Manager

SPS+ Architects
03.2019 - 09.2020

No Degree - Prerequisites

Maricopa Community Colleges - Glendale Community College

High School Diploma -

Thunderbird High School

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Kristyn Luther