Kristyn Cleary
Clarence Center
Summary
Dynamic HR leader with extensive experience at ACV Auctions, specializing in organizational design and workforce planning. Proven track record in driving process improvements and enhancing employee engagement, resulting in a 9% revenue growth. Adept at mentoring senior leadership and implementing strategic talent management initiatives to align with business objectives. Strategic Business An HR Partner with solid experience in driving alignment between business needs and operational solutions. Bring strength in collaboration, problem-solving, and strategic planning to ensure efficient operations. Have consistently made an impact by optimizing processes, fostering partnerships, and contributing to growth objectives. Demonstrated ability in creating value through effective stakeholder management and negotiation skills.
Overview
21
21
years of professional experience
Work History
Sr. People Operations Business Partner
ACV Auctions
Buffalo
04.2023 - Current
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Collaborated with department heads to forecast future personnel needs based on projected business growth.
- Led 6 large scale organizational design projects across corporate teams and product and technology
- Developed policies, procedures and programs that support company objectives while also complying with legal requirements.
- Advised senior management on best practices related to talent acquisition, onboarding process and employee engagement activities.
- Served as a 360 degree feedback coach to 5 Senior Leaders
- Developed Progressive Discipline Process. Coached managers on how to effectively manage their teams including providing feedback during performance reviews.
- Assisted Sr. Leadership in developing succession plans for key roles within the organization.
- Led the implementation of a Talent Management System, including the 2024 Performance Appraisal Process
- Collaborated with Senior Leadership and oversaw the Organizational design of the companies India office; onboarding the first 80 employees in 2024
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Worked with leadership and sales operations teams on workforce key performance indicators to achieve business objectives and improved process efficiencies
- Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
- Executed critical HR performance management, talent development and workforce planning.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Competed Organizational Effectiveness Reviews for Corporate teams, leveraging Data and Analytics to drive process improvements that positively impacted team retention, grew revenue up to 9%
- Reduced Employees time to productivity period by identifying opportunities to improve recruiting efforts, creating structured onboarding plans, implementing team trainer program, conducting manager training,
Regional Human Resources Manager
RITE AID CORPORATION
New York
01.2015 - Current
- Provides human resource expertise to leadership team; providing leadership in all areas of people management related agendas for internal clients
- Responsible for leading change and driving process efficiencies through talent management, succession planning, employment law, labor relations management and strong management initiatives at all levels throughout the organization
- Responsible for leading all high profile employee relations investigations and compliance audits while providing candid feedback on opportunities for process improvements as well as recognition on wins
- Reduced union grievances through performance management training and leveraging human resource compliance audits at the district level to drive results in conjunction with me creating strong partnerships and trust with both Union partners as well as Rite Aids corporate level Union leaders
- Improved voluntary turnover percentages in territory; redesigned associate engagement survey action planning process to include a more broad audience and increased accountability at store management level and ownership and follow-up expectations at the district and regional level
- Improved gross profit for territory by 2.8% through establishing strong partnerships with operational partners, increasing accountability pertaining to performance management expectations, and increasing the emphasis on associate engagement initiatives
- Achieved a diversified 9 box/ performance and potential grid through the implementation of strong managerial developmental routines at the district levels
- Implemented a structured mentoring program within my districts which included executing an ADP (advanced developmental plan) to provide visibility and accountability around development of potential bench talent
- Served as an instrumental role in evolving the HR management position from being a historically reactive role into a true business
- This has yielded quantifiable improved results in employee engagement, succession planning, employee relations investigations, payroll allocation and scheduling metrics, controllable expenses and sales/ pharmacy clinical services
Executive Team Leader - Human Resources
TARGET CORPORATION
North Brunswick
01.2014 - 01.2015
- Managed operations within Team Resources Department, maintaining precision of wage, benefits details, and all HR policies and procedures
- Acted as principal source for policy and procedure interpretation
- Lead 10 assistant managers and 4 department managers towards improved practices regarding store operations and logistics
- Lead the training and development culture for store leadership teams, including ownership of succession planning
- Ensure that leaders are driving an inclusive team culture
- Provide store leadership team with candid feedback while identifying opportunities for process improvement
- Created the staffing and training plans for the new store opening; organized the team of 14 managers that hired and on-boarded 200 team members meeting all training deadlines outlined by headquarters
- Created a personalized development plan/strategy for all 14 new managers to facilitate and accelerate their professional development as they came out of being new in role to their positions
- Served as a feedback partner to store and district management teams on succession planning, workforce management planning and performance management of leadership teams
- Assisted logistics manager through coaching and action planning that improved logistics team performance and productivity
- Coached other executives to ensure team members receive timely, accurate reviews; process wage increases and assist team members in interpretation of benefits
- Coordinate and facilitate counseling and corrective action programs for team members
- Led the store through a massive payroll reduction initiative; created a reduction strategy and made recommendations to local district leadership team on changes needed from both scheduling/payroll allocation as well as logistics processes to operate an ultralow volume complex store
Executive Team Leader - Sales Floor
TARGET CORPORATION
Webster
01.2011 - 01.2014
Food Business Partner
TARGET CORPORATION
New York
01.2010 - 01.2011
Human Resources Executive
TARGET CORPORATION
Queens
01.2008 - 01.2010
Executive Team Leader
TARGET CORPORATION
Stamford
01.2006 - 01.2008
Executive Team Leader
TARGET CORPORATION
Buffalo
01.2004 - 01.2006
Education
Bachelor of Arts - Political Science
Canisius College
Buffalo, NY01.2004
Skills
- Organizational design
- Workforce planning
- Data analysis
- Change management
- Succession planning
- Presentation skills
- Conflict Management
- Training & Development
- Recruitment/Staffing
- Regulatory Compliance
- Senior Leadership Mentoring
- Labor Relations Leadership
- Process Improvement
- Policy Interpretation
- Project Management
- Operations management
- Strategic planning
Accomplishments
- LEAN Training, Rite Aid Corporation
- Completed 2021
- Various Leadership Courses completed through Rite Aid Corporation Present
- Currently working towards SHRM certification
Timeline
Sr. People Operations Business Partner
ACV Auctions
04.2023 - Current
Regional Human Resources Manager
RITE AID CORPORATION
01.2015 - Current
Executive Team Leader - Human Resources
TARGET CORPORATION
01.2014 - 01.2015
Executive Team Leader - Sales Floor
TARGET CORPORATION
01.2011 - 01.2014
Food Business Partner
TARGET CORPORATION
01.2010 - 01.2011
Human Resources Executive
TARGET CORPORATION
01.2008 - 01.2010
Executive Team Leader
TARGET CORPORATION
01.2006 - 01.2008
Executive Team Leader
TARGET CORPORATION
01.2004 - 01.2006
Bachelor of Arts - Political Science
Canisius College
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