Kristyn Gutierrez
Waco,TX
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Car Sales Receptionist
A & N Morales Auto Sales
02.2025 - Current
- Developed and maintained knowledge of vehicle features, specifications, and pricing structures.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Assisted in managing dealership inventory by participating in regular audits for accuracy and quality control purposes.
- Collaborated with service department to address any post-sale concerns or issues promptly and professionally.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
Packer
Amazon
03.2025 - 06.2025
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Improved team collaboration through effective communication and coordination with coworkers.
- Collaborated with team members to achieve daily goals and meet company objectives.
Machine Operator/Assembler
Adecco
05.2024 - 02.2025
- Operated machinery to assemble components efficiently, ensuring high-quality output.
- Trained new team members on assembly techniques and safety protocols, enhancing team performance.
- Conducted quality inspections of finished products to ensure compliance with industry standards.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
Team Member
Whatabuger
01.2023 - 05.2024
- Collaborated with team to optimize daily operations and improve service efficiency.
- Trained new team members on company policies and best practices for customer engagement.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Daycare Assistant
Faith Academy of Child Care
10.2023 - 01.2024
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
Receptionist
Solar Nails And Spa
09.2021 - 10.2023
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Maintained organized reception area, ensuring a welcoming environment for clients and staff.
- Assisted in inventory management, tracking supplies and placing orders as needed.
- Facilitated communication between stylists and clients, improving overall service delivery.
- Trained new reception staff on protocols and software systems for efficient operations.
Packer
Mars Wrigley
03.2023 - 08.2023
- Operated packaging machinery to ensure efficient product assembly and timely dispatch.
- Inspected finished goods for quality assurance, minimizing defects and ensuring compliance with standards.
- Coordinated workflow among team members to optimize packing efficiency and reduce delays.
- Implemented process improvements that increased packing speed while maintaining accuracy in order fulfillment.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Daycare Assistant
Handprints Academy
01.2021 - 08.2021
- Supervised daily activities to ensure safety and engagement of children in care.
- Assisted in developing age-appropriate educational programs and activities for diverse learning needs.
- Coordinated with parents to provide updates on children's progress and address concerns effectively.
- Implemented behavior management strategies to promote positive interactions among children.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Customer Service Representative
Rosalinda Insurance Agency
10.2017 - 10.2019
- Resolved customer inquiries regarding insurance policies and claims efficiently.
- Assisted clients in understanding policy coverage and benefits comprehensively.
- Identified opportunities for process improvements to enhance customer satisfaction rates.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Utilized company software to track customer interactions efficiently, ensuring proper documentation of all transactions.
Education
High school diploma or GED -
University High School
Waco, TX05-2019
Skills
- Microsoft Word (5 years)
- Sales (5 years)
- Customer service (10 years)
- Sales negotiation
- Automotive product knowledge
- Inventory management
- Quality control
- Time management
- Team collaboration
- Effective communication
- Cash handling
- Data entry accuracy
- Client follow-up procedures
- Goal oriented
Certification
- Limited Lines License December 2017 to December 2019
- Food Handler Certification August 2015 to August 2017
Timeline
Packer
Amazon
03.2025 - 06.2025
Car Sales Receptionist
A & N Morales Auto Sales
02.2025 - Current
Machine Operator/Assembler
Adecco
05.2024 - 02.2025
Daycare Assistant
Faith Academy of Child Care
10.2023 - 01.2024
Packer
Mars Wrigley
03.2023 - 08.2023
Team Member
Whatabuger
01.2023 - 05.2024
Receptionist
Solar Nails And Spa
09.2021 - 10.2023
Daycare Assistant
Handprints Academy
01.2021 - 08.2021
Customer Service Representative
Rosalinda Insurance Agency
10.2017 - 10.2019
High school diploma or GED -
University High School