Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristyn Hensley

Houston

Summary

Results-oriented professional with extensive experience in customer service and team collaboration at Chili’s. Demonstrated success in enhancing dining experiences through effective table management and problem-solving. Proficient in Microsoft Word and dedicated to maintaining high standards of cleanliness and efficiency in fast-paced environments. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

2
2
years of professional experience

Work History

Server / To-Go Specialist / Host

Chili’s
Houston
01.2023 - 08.2024
  • Provided excellent customer service in a high-volume restaurant environment.
  • Coordinated seating arrangements, takeout orders, and table service to ensure efficiency.
  • Handled cash, processed payments, and managed transactions accurately.
  • Adapted quickly to changing priorities while maintaining professionalism.
  • Managed table settings and ensured cleanliness throughout the dining area.
  • Collaborated with team members to deliver timely food and beverage service.
  • Assisted in training new staff on operational procedures and service standards.
  • Handled cash transactions accurately at the point of sale system.
  • Recommended menu items based on customer preferences and dietary needs.
  • Resolved customer complaints promptly to maintain a positive dining experience.

Education

Bachelor of Arts - Political Science

University of Texas at San Antonio
San Antonio, TX

Skills

  • Microsoft Word
  • PowerPoint
  • Document remediation tools
  • Accessibility best practices
  • Problem solving
  • Organizational abilities
  • Time management
  • written communication
  • Verbal communication
  • Customer service
  • Table management
  • Team collaboration
  • Employee training
  • Communication skills
  • Attention to detail

Timeline

Server / To-Go Specialist / Host

Chili’s
01.2023 - 08.2024

Bachelor of Arts - Political Science

University of Texas at San Antonio