Kristyn Messel

• Collaborated with clients to understand fit preferences and deliver tailored results within deadlines
• Performed detailed alterations on bridal and formal garments, including hemming, resizing, and structural adjustments to achieve client satisfaction
• Identified and resolved fit and construction issues, ensuring high-quality craftsmanship
• Executed machine and hand-sewn techniques for quality finishing and garment construction, enhancing overall craftsmanship
• Managed multiple alteration projects simultaneously in a fast-paced, deadline-driven environment
• Maintained organized inventory of garments, fabrics, and supplies to support efficient workflow and timely service
• Coordinated scheduling for clients and owner to optimize time management and service delivery

September 2022- October 2024

• Promoted to Interim General Manager in May 2023 and General Manager in August 2024
• Hired, trained, and supervised 75-80 employees to maintain high-quality service standards while producing $110k/week in sales
• Managed budgets and financial performance, monitoring revenue and expenses closely.
• Fostered positive work culture by promoting teamwork, communication, and professional development opportunities.
• Mentored 30 employees, fostering career development and personal growth.
• Facilitated resolution of conflicts between team members to maintain a positive work environment. among team members, promoting a healthy work environment.
• Addressed customer complaints and worked towards swift resolutions.
• Coordinated schedules for team members based on workload demands and business requirements.

October 2021- September 2022 Team Manager- Evansville, IN

• Delivered excellence in guest service and quality control of operations to attain company mission.
• Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
• Maintained optimal inventory levels to support daily operations

August 2020- October 2021 Catering Coordinator- Evansville, IN

• Confirmed order details and followed up on questions to minimize catering errors.
• Maintained clean and organized workspaces, adhering to sanitation guidelines.
• Supported marketing efforts by distributing promotional materials at local businesses or community events

March 2014- August 2020 Cafe Associate/ Associate Trainer- Owensboro, Ky/Evansville, IN