Kristyn Murrell
Chanute
Summary
Compassionate case manager with extensive experience in managing diverse client needs. Strong ability to build trusting relationships, facilitate communication among stakeholders, and ensure comprehensive service delivery. Committed to enhancing client well-being through effective advocacy and support.
Overview
14
14
years of professional experience
Work History
Case Manager
Southeast Kansas Mental Health Center
Chanute
03.2023 - 11.2025
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with clients and community resources to enhance advocacy efforts.
- Documented case notes and maintained accurate client records consistently.
- Coordinated client assessments to identify needs and develop service plans.
- Provided emotional support to clients during challenging circumstances and transitions.
- Educated clients about available resources and their rights within the system.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Transitioned clients to different providers based on progress or needs.
- Collaborated with other service providers to ensure continuity of care for clients.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Assisted clients in setting realistic goals and developing action plans.
Foster Care Worker
TFI Family Services
Chanute
08.2020 - 03.2023
- Coordinated individual support plans for children in foster care.
- Conducted home visits to assess living conditions and family dynamics.
- Established strong connections with foster families to ensure supportive environments for children in care.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Conducted assessments of foster homes and children under care.
- Coordinated schedules and managed time effectively to meet deadlines and ensure timely support for families.
- Facilitated training sessions for foster parents on child development issues.
- Documented case notes and maintained accurate client records in agency systems.
- Provided crisis intervention services to children and families in need.
- Advocating on behalf of children who are unable to speak up for themselves.
- Assessed behavioral issues and developed strategies for behavior modification.
- Facilitated weekly case management meetings with foster parents to review progress of children placed in their homes.
- Tracked client's progress through monthly updates while providing feedback regarding successes or areas needing improvement.
- Ensured that all documentation was completed accurately according to agency standards.
- Provided support and resources to foster families.
Registered Behavior Technician
Heartspring
Wichita
01.2017 - 04.2020
- Tracked data and monitored progress of student's goals and objectives.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Implemented strategies to enhance behavior management and promote positive interactions among students.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Implemented behavior intervention plans for individuals with developmental disabilities.
- Documented client behavior and progress in compliance with regulatory standards.
- Monitored client responses to interventions and adjusted strategies accordingly.
- Maintained accurate records of services provided for billing and auditing purposes.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Implemented visual supports such as schedules, picture cards.
- Engaged students through play activities while incorporating therapeutic techniques.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Pharmacy Assistant
Medicap Pharmacy
Chanute
05.2012 - 03.2017
- Assisted pharmacists with prescription preparation and medication dispensing.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Greeted customers upon arrival at the pharmacy counter.
- Resolved customer complaints promptly in a professional manner.
- Helped pharmacy staff prepare medications and fill orders.
- Prepared labels for prescriptions and dispensed medications to patients.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Efficiently prioritized tasks to ensure timely service and support for pharmacy operations.
- Provided customer service by answering inquiries about medications and health products.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Collaborated with healthcare professionals to ensure accurate medication distribution.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Delivered quality care to customers through close collaboration with pharmacist.
- Restocked shelves and prepared expired drugs for return.
- Answered customer questions about prescribed and OTC medications.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Education
Bachelor of Science - Psychology
Wichita State University
Wichita, KS05-2019
Skills
- Client advocacy
- Case documentation
- Service planning
- Crisis intervention
- Progress monitoring
- Client assessment
- Team collaboration
- Professional training
- Communication strategies
- Relationship building
- HIPAA compliance
- Positive attitude
- Time management
- Documentation proficiency
- Organization and multitasking
Timeline
Case Manager
Southeast Kansas Mental Health Center
03.2023 - 11.2025
Foster Care Worker
TFI Family Services
08.2020 - 03.2023
Registered Behavior Technician
Heartspring
01.2017 - 04.2020
Pharmacy Assistant
Medicap Pharmacy
05.2012 - 03.2017
Bachelor of Science - Psychology
Wichita State University