Kristyn Timmons
Ivins,UT
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
Work History
Lead Cake Decorator
Associated Foods Stores
06.2021 - 08.2023
- Designed and decorated custom cakes for various events, ensuring high-quality presentation and client satisfaction.
- Supervised decorating team, providing training and guidance to enhance skill levels and workflow efficiency.
- Implemented new cake design techniques, improving aesthetic appeal and expanding menu offerings.
- Coordinated with bakery staff to manage inventory of decorating supplies, reducing waste and ensuring availability.
- Developed seasonal cake designs that aligned with marketing campaigns, driving customer engagement and sales growth.
- Maintained cleanliness and organization of decorating station, adhering to safety standards and best practices.
- Collaborated with customers to create personalized designs, translating their ideas into visually appealing products.
- Implemented successful marketing strategies for seasonal promotions that boosted both sales revenue and brand visibility.
- Contributed to enhanced teamwork by actively participating in cross-training initiatives within the bakery department.
- Collaborated with team members to develop new techniques and decoration styles, improving overall quality.
- Increased bakery sales by showcasing innovative cake designs in-store and on social media platforms.
- Assisted management in recruiting qualified candidates for open positions within the cake decorating team, ensuring a talented workforce capable of meeting company objectives.
- Developed strong relationships with clients through excellent communication and attention to detail.
- Managed inventory of decorating supplies, ensuring timely replenishment and minimizing downtime.
Cake Decorator
Harmons Grocery Store
03.2019 - 06.2021
- Designed and executed custom cake decorations for various events, ensuring customer satisfaction.
- Collaborated with team members to streamline decorating processes, enhancing efficiency in production.
- Maintained inventory of decorating supplies, minimizing waste while ensuring availability for projects.
- Trained new staff on proper cake decorating techniques and safety protocols to uphold quality standards.
- Implemented creative decoration concepts that increased customer engagement and repeat business.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Packaged and priced each product according to company pricing procedures.
Lead Pastry Chef
Chef Hog Cafe
02.2019 - 05.2019
- Assisted in growing restaurant''s reputation as a premier destination for unique desserts by maintaining exceptional standards of taste, presentation, and creativity in all offerings.
- Led continuous improvement initiatives in the pastry department, resulting in higher quality products and more efficient processes.
- Spearheaded creative presentations of pastries, elevating the overall dining experience.
- Coordinated with front-of-house staff to ensure timely delivery of desserts during peak service times.
- Streamlined production processes for increased efficiency in the pastry kitchen.
- Maintained well-organized mise en place to keep work consistent.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Replenished bakery items in display cases.
- Determined baking times for various items.
- Supervised daily operations of pastry department, ensuring high-quality standards.
- Collaborated with grocery team to align pastry selections with seasonal promotions.
- Implemented quality control measures to reduce waste and improve consistency.
- Designed visually appealing displays for pastries that increased customer engagement.
- Managed inventory and supply ordering to maintain optimal stock levels for pastry production.
- Implemented strict food safety protocols, ensuring compliance with health department regulations.
- Improved cost control measures by monitoring ingredient usage and minimizing waste.
- Elevated customer satisfaction by consistently delivering high-quality pastries and desserts.
- Developed seasonal dessert offerings to capitalize on fresh ingredients and drive customer interest.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
- Prepared frostings and other toppings for cakes and pastries.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Processed customer orders and payment transactions.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Cut and shaped dough for pies, rolls and other pastries.
Lead Pastry Chef
Harmons Grocery Store
12.2015 - 02.2018
- Led development of innovative pastry recipes to enhance product offerings.
- Supervised daily operations of pastry department, ensuring high-quality standards.
- Trained and mentored junior pastry staff on advanced techniques and best practices.
- Collaborated with grocery team to align pastry selections with seasonal promotions.
- Managed inventory and ordering of ingredients to optimize production efficiency.
- Implemented quality control measures to reduce waste and improve consistency.
- Designed visually appealing displays for pastries that increased customer engagement.
- Expanded clientele base through successful participation in local food festivals and community events showcasing our signature pastries.
- Managed inventory and supply ordering to maintain optimal stock levels for pastry production.
- Mentored junior pastry chefs, fostering a collaborative and supportive work environment.
- Implemented strict food safety protocols, ensuring compliance with health department regulations.
- Improved cost control measures by monitoring ingredient usage and minimizing waste.
- Continuously sought opportunities for professional development and skill enhancement, staying current on industry trends and applying new techniques to elevate our pastry offerings.
- Elevated customer satisfaction by consistently delivering high-quality pastries and desserts.
- Developed seasonal dessert offerings to capitalize on fresh ingredients and drive customer interest.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
- Trained new employees on bakery methods and procedures.
- Prepared frostings and other toppings for cakes and pastries.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Managed display cases to verify freshness and attractiveness of products.
- Processed customer orders and payment transactions.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Cut and shaped dough for pies, rolls and other pastries.
Seasonal Cashier
Target
10.2014 - 01.2015
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Trained new cashiers on checkout procedures and store policies.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored self-checkout stations, providing support to customers when necessary.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Business Co-Owner
Applied Asphalt Coatings
07.2006 - 07.2014
- Managed inventory systems, optimizing supply chain efficiency and reducing costs.
- Implemented process improvements that streamlined production workflows and increased operational efficiency.
- Cultivated strong relationships with clients, enhancing customer satisfaction and retention rates.
- Coordinated financial planning activities, managing budgets to ensure profitability and sustainability of business operations.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Streamlined office operations through efficient scheduling and resource allocation.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
Day Care Owner
Self Employed
05.2003 - 06.2008
- Developed and implemented age-appropriate curriculum to enhance children's learning and development.
- Managed daily operations, ensuring compliance with licensing regulations and safety standards.
- Established strong relationships with families, fostering a community-oriented environment for children.
- Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
- Maintained a safe and nurturing environment, adhering to state licensing regulations and standards.
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
Lead Deputy Court Clerk
State of Utah
01.1996 - 04.2003
- Processed court documents ensuring compliance with legal standards and timelines.
- Coordinated case scheduling and maintained accurate court records for efficient operations.
- Assisted judges and attorneys by providing necessary documentation and information promptly.
- Implemented workflow improvements to enhance document processing efficiency within the court system.
- Trained new staff on court procedures, software systems, and best practices for record management.
- Oversaw daily operations of clerical staff, fostering an environment of collaboration and accuracy.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Reduced clerical errors by thoroughly reviewing all documents submitted to the court for accuracy and compliance with rules and regulations.
- Facilitated timely communication between parties by distributing legal notices, subpoenas, and other pertinent documentation as required.
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Maintained detailed calendars of upcoming events or deadlines which facilitated proper planning among court staff.
- Managed efficient scheduling of court proceedings to avoid conflicts and ensure timely resolution of cases.
- Maintained high standards of professionalism while interacting with diverse populations, including litigants, attorneys, jurors, witnesses, law enforcement officers, and other court personnel.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Supported the administration of justice by preparing necessary documentation for judges'' review prior to hearings or trials.
- Documented exhibits admitted during hearings.
- Assisted judges with courtroom procedures, enabling smooth hearings and trials.
- Contributed to a positive work environment by fostering teamwork among colleagues and assisting new employees during their onboarding process.
- Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Provided assistance to attorneys and court personnel in courtroom
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Prepared court orders and judgments for signature.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Performed routine data entry or document management.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Customer Service Representative
Franklin Covey Day Planners
01.1995 - 01.1996
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Enhanced customer satisfaction by providing accurate product information and support.
- Managed order processing using company software, ensuring timely fulfillment of requests.
- Trained new team members on customer service protocols and best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
MBA - Business Administration And Management
Capella University
Minneapolis, MN10-2025
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN08-2023
Skills
- Strong leadership qualities
- Quality control standards
- Professional food safety
- Efficient time management
- Creative design
- Teamwork and collaboration
- Customer service
- Problem-solving
- Reliable and responsible
- Attention to detail
- Team cooperation
- Adaptability and flexibility
Timeline
Lead Cake Decorator
Associated Foods Stores
06.2021 - 08.2023
Cake Decorator
Harmons Grocery Store
03.2019 - 06.2021
Lead Pastry Chef
Chef Hog Cafe
02.2019 - 05.2019
Lead Pastry Chef
Harmons Grocery Store
12.2015 - 02.2018
Seasonal Cashier
Target
10.2014 - 01.2015
Business Co-Owner
Applied Asphalt Coatings
07.2006 - 07.2014
Day Care Owner
Self Employed
05.2003 - 06.2008
Lead Deputy Court Clerk
State of Utah
01.1996 - 04.2003
Customer Service Representative
Franklin Covey Day Planners
01.1995 - 01.1996
MBA - Business Administration And Management
Capella University
Bachelor of Science - Business Administration
Capella University