KRISTYNA VALLEJO
Winter Park,FL
Summary
National Director with extensive experience in strategic planning, building teams and cultivating culture. Proven ability to develop operational initiatives that enhance organizational efficiency and stakeholder engagement. Expertise in fostering cross-functional collaboration and driving process improvements to achieve high impact results.
Overview
25
25
years of professional experience
Work History
National Director, Immunology – Gastro, Field Reimbursement Manager Team
Abbvie Inc.
Winter Park, FL
06.2022 - Current
- Redesigned launch plans and care model support for Skyrizi CD and UC, enhancing IBD patient access and reimbursement support.
- Expanded Gastro FRM team from 22 to 47, integrating six AD FRMs and one National FRM.
- Identified key talent while fostering a culture of collaboration and accountability.
- Transformed FRM resources and support model to drive execution excellence within IBD portfolio.
- Established strong relationships with internal teams and business partners for effective IFTe execution.
- Leveraged KAM team expertise to ensure compliant operations that meet account needs.
Region Director, Southeast Reimbursement Business Advisor Team
Abbvie Inc.
Winter Park, FL
06.2014 - 06.2022
- #1 RBA Director of the Year in 2021 and 2015.
- #2 RBA Director of the Year in 2017 and 2016.
- Appointed National Leader for Executive Advisory Council in 2018.
- Graduated from Director Development Program and served as Panel Member in 2020/2021.
- Led CVS SP Transition Project, transitioning 25% of total Botox therapeutic sales.
- Directed Integrated Brand Team for RBA input and strategy across all brands within Botox portfolio.
- Managed a team of 8 Reimbursement Business Advisors to enhance operational support for providers.
- Cultivated strong cross-functional relationships with Marketing, Legal, Compliance, and other internal teams.
Marketing Manager, Provider/Payer Marketing
Allergan Plc.
Irvine, CA
06.2012 - 06.2014
- Step Up Step Out Award - 2013
- Developed and implemented customer-specific marketing strategies for Botox and Ozurdex franchises.
- Conducted provider market research to align tactics with reimbursement goals.
- Executed situational analysis to identify critical issues and key business drivers.
- Managed payer strategy for Ozurdex and Botox Urology franchises to enhance market access.
- Led multiple large-scale projects, collaborating with senior leadership and agency partners.
Senior Reimbursement Business Manager
Allergan Plc.
Charlotte, NC
03.2009 - 06.2012
- Achieved SOAR Award in 2011 and 2010 for exceptional performance.
- Recognized with CORE Award in 2010 for outstanding contributions.
- Responsible for the coordination and execution of strategic plans to address reimbursement needs of health care providers and large institutional highly matrixed accounts utilizing Botox for therapeutic conditions
- Establish relationships with physicians, office staff and billing personnel to ensure proper and effective reimbursement for Botox within legal and regulatory guidelines including; appropriate documentation requirements, prior-authorization processes, interpreting policy guidelines, collecting co-pays, and submitting claims
- Conduct in-service educational programs for physicians and office staff on specialty pharmacy utilization, the fundamentals of billing and coding, office processes best practices and Botox Reimbursement Solutions services
- Work closely with multiple internal and external stakeholders, providing specialized services to overcome Botox reimbursement barriers and identify commercial as well as government payer issues
Neurosciences Medical Consultant
Allergan Plc.
Charlotte, NC
03.2007 - 03.2009
- Awarded SOAR Award in 2008 for outstanding contributions to customer engagement.
- Utilized a consultative approach to address educational, scientific, clinical, and reimbursement needs by collaborating with various Allergan teams.
- Communicated Botox value proposition effectively to enhance customer loyalty in a competitive market.
- Established relationships with KOLs to initiate community advocacy through speaking and training programs.
- Cultivated new Botox injecting physicians by organizing training sessions and providing reimbursement resources.
- Collaborated with HSM colleagues to increase sales and manage formulary placement for Botox in hospitals, focusing on Neurology and PMR.
Executive Neurohealth Clinical Specialist
Glaxosmithkline Llc
Charlotte, NC
01.2005 - 03.2007
- #1 Clinical Specialist among 250 in 2005.
- Diamond Winners Circle Award in 2005 for outstanding performance.
- Clinical Specialist of the Quarter in Spring 2005.
- Targeted Neurologist and Psychiatrist customer base to drive sales growth in competitive market.
- Applied extensive medical knowledge on diagnoses, treatments, and clinical studies effectively.
- Formulated business plans for multiple products ensuring precise territory management.
- Managed quarterly and yearly budgets to optimize resource allocation.
- Demonstrated profound understanding of healthcare industry trends, including managed care and formularies.
Senior Pharmaceutical Sales Representative
Glaxosmithkline Llc
Miami Beach, FL
08.2003 - 01.2005
- Achieved Top Sales Representative of the Year and Shining Star Award in 2004.
- Delivered tailored sales presentations that influenced prescribing habits.
- Utilized prescriber data and sales applications to develop strategic call plans targeting high-volume doctors.
- Cultivated strong customer relationships to consistently enhance product awareness.
Sales Operations Release Management Analyst
Glaxosmithkline Llc
Raleigh, NC
03.2002 - 08.2003
- Developed, launched, and managed User Acceptance Testing (UAT) process to ensure user satisfaction.
- Verified business requirements and processes from end-user perspective to facilitate acceptance.
- Captured user feedback and suggestions for enhancements in future releases.
- Conducted extensive data verification to maintain high quality of testing outcomes.
- Reviewed and provided input for release documentation, including help desk policies and training materials.
- Analyzed change control requests affecting field applications and business processes.
- Evaluated corrections, enhancements, and data modifications to align with business requirements.
Quality Assurance Analyst
Glaxosmithkline Llc
Raleigh, NC
12.2000 - 03.2002
- Verified functionality according to business requirement changes and design specifications.
- Developed comprehensive test plans for complex projects, presenting results to senior management.
- Guided application enhancements while ensuring complete documentation of project activities.
- Secured agreements with IT and vendors to maintain service levels for timely modifications.
Education
Masters Certificate - Project Management
GEORGE WASHINGTON UNIVERSITY
01.2005
Bachelor of Science - Business Management
NORTH CAROLINA STATE UNIVERSITY
Raleigh, NC01.2000
Skills
- Marketing strategy
- Cross-functional collaboration
- Analytical thinking
- Team leadership
- Organizational skills
- Customer relationship management
- Reimbursement strategy
- Market access
- Process optimization
- Strategic planning
Timeline
National Director, Immunology – Gastro, Field Reimbursement Manager Team
Abbvie Inc.
06.2022 - Current
Region Director, Southeast Reimbursement Business Advisor Team
Abbvie Inc.
06.2014 - 06.2022
Marketing Manager, Provider/Payer Marketing
Allergan Plc.
06.2012 - 06.2014
Senior Reimbursement Business Manager
Allergan Plc.
03.2009 - 06.2012
Neurosciences Medical Consultant
Allergan Plc.
03.2007 - 03.2009
Executive Neurohealth Clinical Specialist
Glaxosmithkline Llc
01.2005 - 03.2007
Senior Pharmaceutical Sales Representative
Glaxosmithkline Llc
08.2003 - 01.2005
Sales Operations Release Management Analyst
Glaxosmithkline Llc
03.2002 - 08.2003
Quality Assurance Analyst
Glaxosmithkline Llc
12.2000 - 03.2002
Masters Certificate - Project Management
GEORGE WASHINGTON UNIVERSITY
Bachelor of Science - Business Management
NORTH CAROLINA STATE UNIVERSITY